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Open nowFirst seen 5 days ago

Agente de Atención al Cliente – Español – Atenas (Presencial)

AVEC706 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowAgente de Atención al Cliente – Español – Atenas (Presencial)AVEC · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AVEC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 5 days ago

The posting

Si hablas español y te gusta un entorno dinámico, con mucha interacción y contacto directo con consumidores, esta oportunidad puede encajar perfectamente contigo. Trabajarás de forma presencial en Atenas, apoyando usuarios de dispositivos modernos, ayudándoles con dudas, problemas técnicos, reclamaciones y seguimiento postventa.

Lo que harás Atender a los consumidores por teléfono, videollamada, chat, email y redes sociales Realizar llamadas salientes para activación, adopción, trade‑in, seguimiento y recogida de feedback Resolver consultas y problemas técnicos en el primer contacto siempre que sea posible Ayudar con temas de calentamiento, carga, compatibilidad y uso de dispositivos Gestionar garantías, reemplazos y devoluciones Manejar reclamaciones con empatía y escalar cuando sea necesario Explicar opciones de productos, accesorios y modelos Registrar todas las interacciones en el CRM y asegurar un seguimiento preciso Garantizar el cumplimiento de la normativa en todas las interacciones

Lo que buscamos Español nativo o C1/C2 Inglés B2 para formación y operación Experiencia previa en atención al consumidor es un plus, pero no obligatoria Excelente comunicación verbal y escrita Buena alfabetización digital y manejo de herramientas de CRM Familiaridad con redes sociales y plataformas de reseñas Capacidad para aprender rápidamente detalles técnicos Empatía, inteligencia emocional y enfoque en soluciones

Lo que ofrecemos Trabajo presencial en Atenas Horario de lunes a viernes, con algunos turnos ocasionales en fin de semana Turnos rotativos entre las 10:00 y las 22:00 Contrato de 8 meses Bono de productividad de hasta el 10% Bono de transporte de hasta 100 EUR al mes después de la formación Aumento salarial después de 3 años Periodo de nesting de 2 semanas Curva de aprendizaje de 2–3 meses para dominar todas las tareas

Si hablas español y buscas un entorno dinámico, con contacto directo con consumidores y espacio para crecer, envía tu CV a:

[email protected]

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  1. A CV for this posting

    Written against AVEC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on AVEC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    AVEC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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