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Open nowFirst seen 2 days ago

IT Support Level 3 – SQL / Technical Support (French & English)

AVEC706 open roles

Where
Lisbon, Portugal, Remote
Work mode
Remote
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Your applicationOpen nowIT Support Level 3 – SQL / Technical Support (French & English)AVEC · Lisbon, Portugal, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AVEC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Localisation : Télétravail à 100 % (au Portugal)

Base administrative : Porto – région du Douro

Présence sur site : 1 jour par trimestre

Modèle de travail : Remote (basé au Portugal)

*Uniquement pour les résidents du Portugal*

À propos du poste

Nous recherchons en urgence un(e) IT Support Niveau 3 / Spécialiste Support Technique expérimenté(e) pour intervenir sur un projet technique axé sur le support avancé et le troubleshooting.

Le poste requiert de solides compétences techniques, notamment en SQL, ainsi quun excellent niveau de français et danglais.

Poste urgent – prise de fonction prévue en mars 2025. Les candidatures seront traitées en priorité.

Principales responsabilités

  • Fournir un support technique avancé et résoudre des incidents complexes
  • Assister les clients par téléphone, chat et e-mail en français et en anglais
  • Diagnostiquer des problèmes logiciels, systèmes ou de configuration et proposer des solutions efficaces
  • Collaborer étroitement avec les équipes techniques internes pour garantir une résolution rapide
  • Documenter les incidents, solutions et procédures techniques
  • Maintenir un haut niveau de professionnalisme, de précision et dorientation client

Profil recherché

  • Maîtrise du français (C2) et de langlais (B1)
  • Expérience confirmée en support technique / IT (souhaité)
  • Bonnes connaissances en SQL et en troubleshooting technique
  • Excellentes capacités danalyse et de résolution de problèmes
  • Capacité à travailler de manière autonome en environnement remote
  • Disponibilité pour participer à des réunions sur site une fois par trimestre

Rémunération & Avantages

  • Carte repas mensuelle (selon la politique locale)
  • Assurance santé dès le premier jour
  • Formation initiale et continue entièrement prise en charge
  • Opportunités dévolution de carrière et de mobilité interne
  • Accès à des programmes de bien-être, de langues et de développement professionnel
  • Programmes de reconnaissance des collaborateurs

Comment postuler

Les candidats intéressés doivent impérativement envoyer leur CV par e-mail, car il sagit dun recrutement urgent avec démarrage en mars/2025 :

[email protected]

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against AVEC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on AVEC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    AVEC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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