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Open nowFirst seen 4 days ago

Italian-speaking Customer Expert – Work from Home (Greece)

AVEC706 open roles

Where
Athens, Attica, Greece, Remote
Work mode
Remote
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Your applicationOpen nowItalian-speaking Customer Expert – Work from Home (Greece)AVEC · Athens, Attica, Greece, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AVEC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

If you speak Italian and want a role that mixes flexibility, modern tools and real customer interaction, this one's for you. You'll support a global brand from the comfort of your home in Greece, helping customers with product questions, troubleshooting, replacements and general guidance across multiple channels.

What you'll do Handle customer interactions via email, live chat, social media and outbound calls Become a product specialist and help users with troubleshooting, replacements and usage questions Perform age verification when needed Make outbound calls to register product consumption and boost engagement Work with a full ecosystem of internal tools (BMS, Zimbra, Teams, Infinity, Zendesk and more) Support customers who purchased innovative products and need guidance or updates

What we're looking for Italian C1 or native English B2 for training and internal communication Strong written communication — clear, concise, professional Ability to multitask across channels and tools Typing speed of 25 wpm or more Comfort working with products in the tobacco/smoking-related industry Previous experience is a plus, but not mandatory

What you get Work at Home (WaHa) model for the Italian market Monday to Friday schedule, with occasional weekend shifts Rotating shifts between 09:00 and 21:00 2–3 day nesting period to get you comfortable A learning curve of 60–90 days to become fully confident KPIs that are clear and transparent: CSAT, AHT, SLA, AR, FCR, QA A role where you actually grow — mastering tools, channels and customer engagement

If you're an Italian speaker living in Greece and want a flexible, modern role with real customer interaction, send your CV to:

[email protected]

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on AVEC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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