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Open nowFirst seen 4 days ago

IT Manager

Bali Jobs54 open roles

Where
Port Moresby, Papua New Guinea
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Your applicationOpen nowIT ManagerBali Jobs · Port Moresby, Papua New Guinea

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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Our client is a luxury 5-star international hotel in Port Moresby, Papua New Guinea. They are seeking an IT Manager to contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties.

The IT Manager generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes.

Requirements

  • 2 years experience in the Information Technology or related professional area.
  • 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area.
  • System-related professional certifications desired.
  • Strong command of written and spoken English.
  • Experience working in remote destinations or cruise lines is an advantage
  • Willingness and ability to live and work in a remote location for extended periods, with flexibility to travel as required.
  • High‑level leadership capability to manage teams and operations in challenging locations or environments

Responsibilities

Managing Technology Needs within Budget Targets

  • Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.
  • Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies.
  • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties.
  • Conducts periodic inventories of applications and hardware; prepares reports as requested.
  • Confirms that technology assets are secured.
  • Complies with technology-related vendor contracts.

Building and Sustaining Relationships with Customers

  • Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats.
  • Provides customer service to associates at dedicated property/properties.
  • Responds to inquiries from customers/vendors/peer group.
  • Provides detailed status reports as requested.

Verifying Client Technology Needs are Met

  • Assists in disaster recovery and business continuity as it relates to technology.
  • Provides technical guidance.
  • Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes.
  • Supports guest and associate internet access requirements.
  • Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources.
  • Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network.
  • Moves/adds/changes PCs/peripherals; migrating data when necessary.
  • Performs routine desktop backup as scheduled or directed.
  • Provides end-user support.
  • Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place.
  • Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources.
  • Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.
  • Pulls through support for corporate, regional and property initiatives.
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