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Open nowFirst seen 3 days ago

Payment Solutions Customer Support (Spanish market)

Boeva Tech69 open roles

Where
Barreiro, Portugal
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Your applicationOpen nowPayment Solutions Customer Support (Spanish market)Boeva Tech · Barreiro, Portugal
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Location: Lisbon, Portugal

Training Start Date: 12/11

Are you passionate about delivering top-tier customer support? Do you thrive in a fast-paced environment, solving customer inquiries with precision and care? Join our dynamic team in Lisbon and be part of a global payment solutions project!

What You'll Do

  • Assist Spanish-speaking customers via phone, email, and chat, resolving inquiries with efficiency and professionalism.
  • Provide expert guidance on payment transactions, security procedures, and account management.
  • Troubleshoot technical issues and escalate complex cases when necessary.
  • Maintain accurate records of customer interactions and solutions provided.
  • Collaborate with internal teams to enhance customer experience and service efficiency.

The Offer

Compensation & Benefits: 

  • Base Salary: €920/month (paid 14 times per year).
  • Attendance Bonus: €25 per month (paid 11 times per year).
  • Meal Allowance: €7.63 per working day (net).
  • Health Insurance: Provided from Day 1 (free after 6 months).

Work Schedule & Flexibility:

  • 24/7 Rotational Shifts (including nights & weekends).
  • Two consecutive rotative days off per week.

Career Growth & International Work Environment

  • Work with a leading global payment solutions provider.
  • Career development opportunities in a fast-growing industry.
  • Be part of a multicultural and inclusive workplace.

What We're Looking For

Fluent Spanish Speaker (C1+) with strong communication skills. English Proficiency (C1+) for internal communication. Problem-solving mindset with a customer-centric approach. Ability to work on rotational shifts (including nights & weekends). Tech-savvy with basic troubleshooting skills.

Hiring Process

Application Review We assess your profile. Language Assessment Demonstrate your Spanish skills. Interviews with the Client Final selection stage.

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