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Open nowFirst seen 3 days ago

French-speaking Customer Expert – Athens, Greece | On-site, Hybrid or Remote

Boeva Tech71 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowFrench-speaking Customer Expert – Athens, Greece | On-site, Hybrid or RemoteBoeva Tech · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boeva Tech's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 3 days ago

The posting

Work Model

On-site, Hybrid, or Remote (depending on the opening)

About the Role

Are you a French speaker with strong communication skills and an interest in technical support, customer service, and sales? Join an international team supporting well-known brands in telecommunications and payment services. In this role, you will assist customers with technical inquiries, account-related questions, and service requests while identifying opportunities to promote relevant products and services.

Key Responsibilities

  • Provide support to French-speaking customers via inbound calls and emails.
  • Troubleshoot issues related to internet, TV, and mobile services.
  • Assist with invoices, payments, orders, roaming, and connectivity inquiries.
  • Identify cross-selling, upselling, and contract renewal opportunities.
  • Support payment-services customers with card-related inquiries, including lost or stolen cards, declined transactions, benefits, and balance checks.
  • Accurately document customer interactions in CRM systems.
  • Deliver professional and empathetic customer service while maintaining high satisfaction levels.

Requirements

  • Native-level or C1 proficiency in French.
  • B2 level proficiency in English for training and support (B1 for some teams).
  • Excellent verbal communication skills.
  • Good computer literacy and familiarity with mobile devices and telecommunications services.
  • Previous experience in customer support, technical support, or sales is highly valued.
  • Some payment-services teams may require at least 2 years of call-center experience.
  • EU work authorization required.

What We Offer

  • Competitive compensation package with performance-based bonuses.
  • Monthly productivity bonus opportunities.
  • Quarterly sales bonus opportunities for sales-focused teams.
  • Structured salary progression opportunities.
  • Comprehensive customer care and sales training.
  • Transportation allowance for eligible on-site roles.
  • Hybrid work opportunities available for selected teams.
  • Relocation support for eligible candidates moving to Greece.
  • Career growth and development within an international environment.

Schedule

  • Monday to Friday, with occasional weekend shifts.
  • Fixed day shifts or rotating shifts, depending on the assigned team.
  • Some teams may operate on a 24/7 schedule, including occasional night shifts.

Apply

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  1. A CV for this posting

    Written against Boeva Tech's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boeva Tech's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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