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Open nowFirst seen 3 days ago

Customer Service Representative - Service Titan

Bravo Global Staffing43 open roles

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Your applicationOpen nowCustomer Service Representative - Service TitanBravo Global Staffing

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Bravo Global Staffing's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Location: Remote (Eastern Standard Time)

Industry: Home Services / Franchise Operations / Field Service Management

About the Role:

We are seeking a skilled and reliable Remote Customer Service Representative (CSR) to support operations for a growing home services and franchise-based business. The ideal candidate will have hands-on experience with ServiceTitan, strong communication skills, and the ability to work independently in a remote setup.

Key Responsibilities:

  • Manage inbound calls and book appointments through ServiceTitan
  • Dispatch field technicians and optimize routing for efficiency
  • Maintain clear communication with both office staff and field technicians
  • Follow company SOPs and standardized service protocols
  • Support franchise operations with professionalism and attention to detail

Key Qualifications:

  • Proficiency with ServiceTitan, including settings and integrations
  • Experience with call handling, appointment scheduling, and dispatching
  • Understanding of U.S.-based franchise or home service operations
  • Ability to learn and follow internal SOPs and communication standards
  • Strong verbal and written communication skills
  • High level of reliability and comfort with weekend availability
  • Comfortable participating in video interviews and onboarding

Ideal Candidate Traits:

  • High-energy, growth-focused, and franchise-minded
  • Ready to plug in and begin contributing immediately
  • Able to work independently while adhering to company protocols
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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3×

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  • Who got the interview, and who heard nothing

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