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Open nowFirst seen 10 hours ago

Operations Coordinator

Bravo Global Staffing43 open roles

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Your applicationOpen nowOperations CoordinatorBravo Global Staffing
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 10 hours ago

The posting

Location: Remote (US Eastern Time 8 AM to 4 PM EST, Monday to Friday)

Schedule: Full-Time, 40 hours/week

About the Role

We are seeking a proactive, reliable, and tech-savvy Operations Coordinator & CSR to manage customer service and daily operations in the cleaning industry. The right candidate will serve as the quarterback of operations coordinating schedules, resolving issues, and ensuring clients receive a seamless experience.

Key Responsibilities

  • Provide excellent customer service via phone, text, and email.
  • Manage schedules and shifts for cleaners and clients.
  • Oversee daily operations, resolve issues, and ensure smooth workflows.
  • Handle invoicing, payment follow-ups, and basic bookkeeping.
  • Assist with payroll tracking and preparation.
  • Manage digital/admin tasks including website updates, marketing materials, and internal tools.
  • Maintain accurate records and reporting for schedules, tasks, and financials.

Requirements

  • Perfect English communication skills
  • Strong customer service background with a warm, professional tone.
  • Experience in scheduling and operations coordination.
  • Knowledge of bookkeeping, invoicing, and payroll support.
  • Proficiency with Google Suite (Docs, Sheets, etc.) and ability to quickly learn digital tools.
  • Dependable internet connection and professional home setup.
  • Ability to work independently, stay proactive, and make confident decisions.

Preferred Qualifications

  • Prior experience in the cleaning industry or other service-based industries.
  • Knowledge of marketing/digital content management.
  • Familiarity with real estate or short-term rental coordination.

Whats Offered

  • Stable, full-time remote role (40 hrs/week).
  • Opportunity to grow in a supportive and professional environment.
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