The posting
We're looking for a ServiceTitan admin pro who can manage workflows, track permits, and ensure data accuracy across system.
This role isnt just about typing into fields.
Its about running a clean system that powers a fast-growing U.S. home service business.
Key Responsibilities:
- Own all data entry and workflow management in ServiceTitan
- Configure and maintain job types, tags, forms, reports, and user settings
- Monitor job and permit notifications, ensuring timely data flow between ServiceTitan
- Track permit progress and update statuses in Monday.com to keep operations aligned
- Collaborate with permitting and ops teams to resolve issues and keep jobs moving
- Flag inconsistencies, delays, or breakdowns in workflows before they become problems
- Keep meticulous records and constantly look for areas to improve automation and efficiency
Requirements:
- Proven experience as a ServiceTitan admin or advanced user (this is a must)
- Deep understanding of dispatch workflows, job costing, forms, and reporting inside ServiceTitan
- Familiarity with PermitHub and Monday.com, or the ability to learn quickly
- Strong written and verbal English communication
- High attention to detail and ability to work under deadlines
- Comfortable managing multiple systems at once without dropping the ball
- Available to work during Eastern Time (ET) business hours



