Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 73 days ago

Client Services Assistant - Shenzhen

Business Operations and Legal58 open roles

Where
Shenzhen, China
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Services Assistant - ShenzhenBusiness Operations and Legal · Shenzhen, China

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Business Operations and Legal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Business Operations and Legal postings stay open a median of 12 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 73 days ago

Business Operations and Legal median: 12 days open

The posting

Job Description

The Client Services Assistant plays an important role in supporting the efficient day-to-day operation of the Shenzhen office, including workplace operations, office administration, compliance activities, immigration support, vendor management, business resilience, and office facilities.

The successful candidate will be a highly organised and proactive professional who serves as a key local resource within the Shenzhen office, working closely with lawyers, business services teams and external stakeholders.

The role will work closely with regional teams to support the effective day-to-day operation of the office. The ideal candidate will demonstrate strong interpersonal and communication skills, commercial awareness, and a client-focused, service-oriented indset. They will be comfortable working independently, managing multiple priorities and building effective relationships across a professional services environment while delivering high-quality support to both business development and operational activities.

Key Responsibilities:

Office Facilities & Inventory Management

  • Act as the primary local owner for operational, workplace and compliance matters within the Shenzhen office, including activities requiring local judgement, local authority engagement, landlord liaison, contractor management, incident response, visitor management and physical office presence.
  • Work collaboratively with the Beijing, Shanghai and Hong Kong teams who may provide administrative, governance or project support, whilst maintaining local ownership of Shenzhen office operations.
  • Oversee the day-to-day operation and maintenance of the Shenzhen office, ensuring a safe, efficient and professional working environment.
  • Coordinate repairs, preventative maintenance and facilities-related projects with building management, contractors and external service providers.
  • Monitor vendor performance and ensure services are delivered in accordance with agreed standards and budgets, providing input into local facilities expenditure, forecasting and budget management.
  • Maintain office equipment and coordinate servicing and replacement as required.
  • Manage the procurement, inventory and replenishment of office supplies, stationery, pantry items and other workplace resources, ensuring adequate stock levels to support business operations while maintaining effective cost control.

Client Services & Reception

  • Act as first point of contact for clients and visitors, delivering a professional front-of-house experience
  • Manage meeting rooms, video conferencing, and hospitality arrangements
  • Handle calls, enquiries, messages
  • Coordinate domestic and international courier services
  • Support meetings, events, and basic IT/AV setup

Office Events and Local Logistics Support

  • Coordinate internal and external events, including training sessions, client functions, seminars and office celebrations.
  • Arrange catering, transportation, accommodation, meeting facilities and other event logistics.
  • Provide operational support before, during and after events to ensure a successful experience for attendees.

Health, Safety and Office Security

  • Maintain local ownership of workplace health and safety compliance within the Shenzhen office.
  • Coordinate office safety inspections, risk assessments, emergency preparedness activities and business resilience requirements.
  • Act as the local point of contact during workplace incidents, emergencies or business continuity events.
  • Manage office access, security passes, visitor controls and incident reporting processes.
  • Maintain local business resilience documentation and emergency contact information.

Accommodation and Relocation Support

  • Coordinate the leasing, renewal, termination and management of residential accommodation for lawyers, secondees and visiting employees.
  • Liaise with landlords, property agents and building management offices regarding tenancy matters, maintenance concerns and contractual arrangements.
  • Support relocation logistics, move-in and move-out arrangements, and accommodation-related administration.

Office Licence Renewals, Work Permit and Residence Permit Administration

  • Maintain ownership and the timely renewal of office licences, registrations and statutory filings required for the Shenzhen representative office.
  • Coordinate work permit, residence permit and visa applications, renewals and cancellations for foreign employees and visitors.
  • Liaise with government authorities, immigration providers, and internal stakeholders to ensure ongoing compliance with local regulations.
  • Maintain compliance calendars and ensure all regulatory deadlines are proactively managed.
  • Where specialist advice or local representation is required, coordinate approved external providers and advisors.

Regional Support Model

  • The role operates within a broader Greater China and Asia support structure.
  • The following activities may be supported by the Beijing, Shanghai and Hong Kong teams where appropriate:
  • Travel administration.
  • Expense processing and reimbursement support.
  • Invoice processing support.
  • Document and administrative assistance.
  • Compliance administration support.
  • Leave and absence cover arrangements.
  • Project-based workplace initiatives.
  • Governance, workplace standards, health and safety oversight, business resilience guidance and escalation support will continue to be provided through the Asia Workplace function.
  • The Shenzhen-based role retains ownership of local operational delivery.

Financial Administration

  • Process day-to-day invoices and expense-related documentation accurately and in a timely manner.
  • Liaise with Finance, external vendors and service providers to resolve billing queries and payment issues.
  • Maintain records and supporting documentation in accordance with firm policies and procedures.

Requirements:

  • Experience in administration office management within a professional services environment, preferably in a professional services environment (legal, accounting/finance, engineering).
  • Strong organisational and project coordination skills with the ability to manage multiple priorities.
  • Excellent communication and stakeholder management skills.
  • Strong attention to detail and ability to work independently.
  • Experience supporting events and administrative operations.
  • Demonstrated experience managing office operations, facilities, compliance or workplace services within a professional services environment.
  • Experience interacting with local regulatory authorities, property management providers, vendors or government agencies.
  • Ability to balance client-facing and operational responsibilities within a small office environment.
  • Strong judgement and ability to work independently.
  • Proficiency in Microsoft Office applications and CRM or marketing systems.
  • Fluent written and spoken English and Mandarin.
  • Knowledge of immigration processes, office administration and vendor management in China would be advantageous.

Please note that we only accept CVs submitted via our career portal. All CVs submitted should be in English.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Business Operations and Legal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Business Operations and Legal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Business Operations and Legal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.