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Open nowPosted 310 days ago

商家达人体验运营专家（申诉策略AI智能方向）-抖音电商

ByteDance19,227 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now商家达人体验运营专家（申诉策略AI智能方向）-抖音电商ByteDance · Beijing, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 310 days ago

ByteDance median: 2 days open

The posting

1、通过数据分析及用户原声，结合电商行业趋势、公司战略、治理策略等信息，深入理解商家达人申诉需求，不断迭代申诉流程和策略，确保链路通畅高效； 2、负责商家达人经营全场景的申诉策略制定，确保兼顾业务诉求的同时，符合降本增效需求，能够敏锐地发现业务存在的问题与风险，反哺上游推动流程、标准、机制、策略的调优； 3、对商家达人需求/痛点进行体系化的梳理，以产品化的方式推进业务迭代，保障经营体验； 4、结合大语言模型（LLM）等AI技术，主导申诉策略运营场景的智能化提效项目，包括但不限于申诉任务自动化研判、申诉结果透明传输话术智能生成、智能辅助审核等，驱动业务流程革新与提效。

1、具备电商申诉运营/治理策略运营/商家服务运营工作经验者优先； 2、逻辑清晰，善于梳理复杂的事情，识别关键问题并快速解决； 3、有较强的沟通协同能力，良好的项目管理和运营推进能力，能够独立完成推进工作，对结果负责； 4、对生成式AI有一定理解与实践，具备Prompt工程能力或AI产品化项目落地经验，能够敏锐捕捉业务提效点并转化为AI解决方案。

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