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Open nowPosted 1013 days ago

AI语音产品技术支持(火山引擎)-体验与服务

ByteDance19,208 open roles

Where
Chongqing, Chinese Mainland
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Your applicationOpen nowAI语音产品技术支持(火山引擎)-体验与服务ByteDance · Chongqing, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 1013 days ago

ByteDance median: 2 days open

The posting

1、负责客户售前阶段产品、技术答疑,客户售中测试&售后维护阶段我方产品各类技术问题对接,协助客户完成AI产品接入,促成客户最终成单,保障客户服务满意度; 2、定期归纳客户接入过程中的共性问题,提炼至对外技术接入文档当中,整理内部知识库; 3、定期提炼客户侧有效需求、反馈,及时传达至产研侧,共同推进产品优化; 4、定期对前场(售前、CSM等)进行培训答疑,帮助前场团队深入理解业务。

1、本科以上学历,计算机及相关专业优先,有AI语音相关工作经验或售后、运维相关技术经验优先; 2、了解网络相关基本知识,熟悉WebSocket协议 ,熟悉一门编程语言,能做到运行Demo、排查问题和适当的修改者优先; 3、熟悉网关、鉴权、SSO等技术方案,了解各类同步/异步API,帮助客户技术人员完成对接。

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