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Open nowPosted 148 days ago

资源策略运营-体验与服务

ByteDance19,210 open roles

Where
Chengdu, Sichuan, Chinese Mainland
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Your applicationOpen now资源策略运营-体验与服务ByteDance · Chengdu, Sichuan, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 148 days ago

ByteDance median: 2 days open

The posting

1、参与业务资源决策，协助制定资源分配规则与使用流程，制定各类资源的管理规则、使用规范、流程等，对业务人效指标负责； 2、跟随团队搭建现场服务监控体系，通过数据工具（如Excel、BI）跟踪关键指标（接起率、响应时效等），提出优化建议； 3、协助完成人力需求预估与排班统筹，学习平衡人效与服务质量； 4、与运营、供应商团队沟通，学习供应商合规管理逻辑，参与搭建供应商评估体系，提升协作效率。

1、本科学历及以上，熟悉客服中心外包客服的运作模式； 2、具备丰富的团队管理经验及质量管理经验； 3、有较强的运营数据分析与判断能力、良好的逻辑思维能力、沟通协调能力； 4、具备良好的学习能力，高度的敬业精神和团队协作精神。

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    The review screen in CV Rocket: how each CV was read, round by round.

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3×

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