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Open nowPosted 572 days ago

云基础技术支持专家-火山引擎

ByteDance19,207 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now云基础技术支持专家-火山引擎ByteDance · Beijing, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 572 days ago

ByteDance median: 2 days open

The posting

1、负责火山引擎大客户售后服务支持,为大客户提供高效、优质的服务体验; 2、面向火山引擎客户,在计算、存储、云原生技术方向提供专业的技术咨询和指导;同时,有效收集用户反馈信息,进行汇总提炼,为产品的持续优化提供有力支撑与驱动; 3、作为技术支持专家,针对复杂问题,与产研团队展开直接合作,通过紧密协作确保问题得以高效、妥善解决,保障客户业务的正常运转; 4、优秀的项目管理能力,善于思考和推进解决复杂的问题。

1、计算机相关专业,5年以上运维或者云厂商技术服务工作经验,在云计算行业有从业经历者优先,有技术团队或者技术服务团队管理经验优先; 2、熟悉虚拟化和Linux操作系统,且熟悉计算/网络/云存储/云原生/数据库中的至少1种技术方向,能够深入钻研技术并有效应用于客户业务场景,为客户提供专业的技术解决方案; 3、熟悉TCP/IP协议,了解虚拟网卡相关原理,能够定位Linux虚拟化环境下网络异常; 4、擅长Shell/Python/Golang中至少一种编程语言; 5、优秀的问题解决和抗压能力,擅长跨团队协作推进项目,有一定的项目管理经验; 6、持有RHCE、RHCA、CKA 等云计算或操作系统厂商认证者优先录用,相关认证可作为衡量专业技术能力的重要参考依据。

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