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Open nowPosted 16 days ago

保障权益体验运营-抖音生活服务

ByteDance19,210 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now保障权益体验运营-抖音生活服务ByteDance · Shanghai, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 16 days ago

ByteDance median: 2 days open

The posting

1、负责生活服务履约保障类产品的行业落地与运营，推动保障权益在餐饮、酒旅、综合行业的覆盖与渗透，提升用户认知度； 2、牵头保障方案从行业调研、需求梳理、方案设计、灰度试点到全量上线的全流程项目管理，制定并把控里程碑、资源与风险； 3、准入准出规则及风险预警机制建设，保障权益履约质量，降低舆情风险； 4、与用户研究团队协同，组织安心系列用户调研，持续识别履约与售后痛点，反哺权益与规则迭代； 5、负责效果评估与复盘，建立体验与服务相关指标口径与评估方法，开展阶段性复盘，总结经验并推动方案持续迭代。

1、本科及以上学历，1年及以上相关行业运营经验，有用户体验等相关经验优先； 2、对消费者体验与商家服务场景有理解，具备较强的结构化思维与策略拆解能力，能将目标转化为可落地的策略、机制与项目计划； 3、具备良好的沟通表达与项目管理能力，推动跨部门协作落地，擅长目标拆解、进度把控与风险前置，在复杂项目中统筹资源、对齐共识，确保各环节按质按期交付； 4、数据敏感，能独立完成指标拆解、漏斗分析、效果复盘；逻辑清晰、结果导向，能在多方诉求间快速平衡，持续推动项目闭环。

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