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Open nowPosted 9 days ago

高级标准质量运营专家 - 抖音社区治理

ByteDance19,207 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now高级标准质量运营专家 - 抖音社区治理ByteDance · Beijing, Chinese Mainland
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 9 days ago

ByteDance median: 2 days open

The posting

团队介绍:抖音致力于打造一个开放、积极、多元、友善的平台,鼓励表达、沟通和记录,激发创造,丰富人们的精神世界,让现实生活更美好。我们通过AI算法驱动的个性化推荐与智能创作工具,满足用户表达、学习、娱乐、社交、消费等需求。回顾抖音一路走来的历程,我们在帮助亿万用户记录美好生活的过程中,努力变得更好。抖音社区治理团队负责抖音的社区治理工作,包括视频、直播等多体裁的内容治理,以及安全产品中台能力建设。

1、负责抖音社区标准质量体系的搭建与运营,通过对标准在生产、运行、落地全链路的质检与问题洞察,反推标准运营规范与工作流程的持续优化,带领团队从数据异常中发现标准质量问题,驱动标准体系迭代升级,保障社区治理标准的准确性、一致性和可执行性; 2、全链路质检体系建设:搭建并完善社区标准在“生产、运行、落地”全环节的质量监控与检验机制,确保社区标准的高效、准确执行; 3、标准问题发现与归因分析:基于日常质检和专项复盘中发现的各类问题(如标准设计缺陷、理解歧义、执行偏差等),深挖根本原因,反推并驱动标准运营规范、SOP及整体工作流程的迭代与优化; 4、标准运营规范与流程优化:基于质检发现的问题,反推标准运营规范和工作流程的优化方向,推动标准生产机制、审核流程、落地路径等环节的持续改进; 5、数据驱动的质量监控:搭建标准质量数据指标体系,通过数据分析发现异常趋势和潜在问题,实现从被动发现到主动预警的转变; 6、闭环管理与跨团队协同:与标准制定、内容运营、产品及研发团队紧密协作,建立问题反馈与跟进机制,推动质检发现的问题高效闭环解决。

1、3年以上内容平台、规则、政策或运营规范相关工作经验,熟悉社区治理标准的生产与运行机制; 2、具备数据敏感度,精通SQL及常用数据分析/BI工具(如Excel、Tableau等);能够独立完成数据归因分析,擅长从复杂的数据异常中定位业务痛点并输出分析报告; 3、具备优秀的逻辑剖析与系统性思维能力,能够“透过现象看本质”,擅长复杂业务的流程梳理与逆向反推机制设计; 4、强烈的目标导向和责任心,具备跨部门沟通、协调与博弈能力,能够强势推动复杂项目落地及问题闭环; 5、业务认知:对社区内容生态有深刻理解,熟悉内容标准的制定逻辑及业务痛点者优先。

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