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Open nowPosted 168 days ago

危机应对专家（应急&沟通）-抖音生活服务

ByteDance19,227 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now危机应对专家（应急&沟通）-抖音生活服务ByteDance · Shanghai, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 168 days ago

ByteDance median: 2 days open

The posting

1、风险节点统筹：负责重大节点（315、春节、国庆、大促营销等时间点）的风险筹备与应对，横向调度服务、治理、应急、交付与产品等多方资源，确保重大节点及突发高危事件应对有序； 2、专业能力：精通危机分级处置机制、舆情传播规律、民事赔付、纠纷调解、合规风控相关知识，熟悉本地生活行业政策与红线； 3、沟通谈判：擅长高危情绪人群安抚与博弈谈判，具备较强的共情能力与原则性，能在复杂对立场景中平衡多方诉求，高效推动事件闭环； 4、统筹落地：具备全局思维，擅长多部门、多外部主体协同联动，流程把控能力、细节把控能力强，处置严谨、落地高效； 5、复盘沉淀：善于总结案例经验，能够快速搭建标准化应急预案与处置体系，赋能业务风险防控。

1、本科及以上学历，3年及以上本地生活、O2O、出行、即时配送等行业专项危机处置经验，有独立极端事件（不可抗力、意外事件）全流程处置实战经验； 2、深度熟悉本地生活履约场景风险逻辑，精通重大安全事故的家属谈判、善后赔付、舆情管控、合规处置全流程，能独立应对高敏感、高对抗性危机场景； 3、具备成熟的相关部门、媒体资源，具备较强的公关协调、谈判、情绪管控、应急决策能力； 4、能够应对突发紧急事件，心态稳定、处事冷静、底线清晰。

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