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Open nowPosted 351 days ago

平台产品经理(智能化方向)-火山引擎

ByteDance19,227 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now平台产品经理(智能化方向)-火山引擎ByteDance · Beijing, Chinese Mainland
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 351 days ago

ByteDance median: 2 days open

The posting

1、负责火山引擎智能诊断平台的需求分析、市场分析、产品规划、架构设计及落地实现; 2、与云产品(如计算、PaaS、数据库、机器学习等)深度合作,推进诊断原子能力和工具的建设; 3、提升智能诊断平台的诊断准确性,通过大模型技术持续提升诊断结果及诊断建议的准确性及效率; 4、为平台核心指标(如诊断覆盖率、工单闭环率、用户采纳率等)负责,制定评估体系,跟踪诊断效果并推动持续优化; 5、协调开发、测试、设计等资源,推进平台功能落地,把控成本、风险及交付质量; 6、主导平台运营工作,包括用户培训、使用反馈收集及功能迭代,推动诊断能力向客户服务角色赋能,实现技术普惠。

1、本科及以上学历,5年以上云计算、技术支持或智能客服领域产品经验,有智能诊断工具/AIOps产品设计经验优先; 2、熟悉云产品(如ECS、容器、数据库、CDN)的常见故障场景及诊断流程,了解大模型的原理及应用(如意图识别、Agent、PE等); 3、具备复杂系统的产品规划能力及优秀的数据分析能力,能通过数据洞察产品问题并推动解决; 4、跨团队协作能力,能与技术支持、产品研发、运营等多角色高效对齐,推动诊断能力从需求到落地的全链路闭环; 5、具备高度的责任心与自驱力,抗压能力强,有用户同理心及业务敏锐度。

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