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Open nowPosted 261 days ago

体验运营-体验与服务

ByteDance19,210 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now体验运营-体验与服务ByteDance · Beijing, Chinese Mainland
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 261 days ago

ByteDance median: 2 days open

The posting

1、负责抖音的体验管理,为体验反馈和解决率相关指标负责; 2、通过体验策略设计及解决方案设计,提升用户解决率; 3、洞察用户痛点与需求,定位问题根本原因并提出系统性解决方案,优化现有规则、流程及产品; 4、结合业务需求与用户理解,针对核心问题开展体验专项工作,通过访谈、数据分析等方式输出深度洞察与优化建议,并推动优化策略落地。

1、本科及以上学历,5年以上运营工作经验,逻辑性强,具有敏锐的洞察力和分析能力; 2、良好的资源协调和沟通能力,有跨部门密切配合的经验意识,能有效协调多方资源达成目标,以目标为导向,积极推动问题解决; 3、有较强的内容与账号治理认知、数据分析、总结复盘能力,能有效结合业务形态和产品逻辑制定解决方案; 4、具备较强的适应能力,工作上有强烈的责任感与使命感,自我驱动不断提升。

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