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Open nowPosted 82 days ago

用户体验运营 - 今日头条

ByteDance19,210 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now用户体验运营 - 今日头条ByteDance · Beijing, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 82 days ago

ByteDance median: 2 days open

The posting

团队介绍:产品覆盖今日头条、头条极速版等各类产品,为上亿用户持续提供优质的资讯、视频等服务。我们通过建立良好的内容生态,鼓励优质的原创内容,为创作者提供优质的服务和创作体验,促进创作和交流,同时我们致力于通过尽可能丰富的内容体裁和尽可能多的分发方式,连接人与信息,丰富大家的精神生活,让人们看到更大的世界。

1、深入了解今日头条产品业务场景,掌握问题定级与跟进标准,监控、处理、跟进全渠道的用户反馈,与产品研发运营团队保持紧密的协作关系,解决实际问题; 2、基于数据、调研和业务输入,洞察用户痛点和需求,诊断问题并提出系统性的解决方案,优化现有规则流程和产品,整体提升客户体验; 3、提炼常见业务场景和沉淀最佳解决方案,不断优化工作流程,联动合作的业务方,跨团队提升问题解决和执行效率。

1、2027届获得本科及以上学历; 2、有过用户运营或产品运营的实习经验优先,偏C端经验更佳;有较丰富的用户问题处理经验,能够独立挖掘业务问题并推动落实; 3、擅长与用户沟通,能够敏感捕捉用户需求并做好分析,并切实落地; 4、有沟通能力和跨团队协作的能力,工作投入度高; 5、根据团队需要,有支持其他项目的灵活性和意愿。

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