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Open nowPosted 120 days ago

平台客服服务方案专家-抖音电商

ByteDance19,208 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now平台客服服务方案专家-抖音电商ByteDance · Beijing, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 120 days ago

ByteDance median: 2 days open

The posting

1、根据用户体验旅程，按服务场景和商品品类优化客服解决方案，提升客户满意度和客服处理效率； 2、通过指标监控、数据分析、用户调研等方式主动挖掘和分析全链路的服务链路； 3、设计客服处置流程和服务节点，并建立体验衡量指标体系； 4、制定电商大促服务保障方案和服务专项改善方案； 5、协调部门内外部资源推进服务和业务流程优化，提高协作效率。

1、具备客服解决方案运营经验，有解决方案优化项目经验者优先； 2、有较强的项目管理、落地和跨团队沟通协调能力； 3、有较强的产品化思维能力、数据分析能力，以及问题挖掘能力； 4、能够保持高效的执行力。

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One press. We do the rest.

  1. A CV for this posting

    Written against ByteDance's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ByteDance's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ByteDance's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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