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Open nowPosted 340 days ago

商家申诉运营专家-抖音电商

ByteDance19,210 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now商家申诉运营专家-抖音电商ByteDance · Shanghai, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 340 days ago

ByteDance median: 2 days open

The posting

1、通过数据分析,结合电商行业趋势、公司战略、治理策略等信息,深入理解商家申诉需求,不断优化迭代申诉流程和策略,确保申诉链路通畅; 2、对申诉人工处理/机审处理标准及执行负责,并持续优化改善,确保兼顾业务诉求的同时,符合降本增效需求; 3、能够敏锐地发现业务存在的问题与风险,反哺上游推动流程、标准、机制、策略的调优; 4、对商家需求/痛点进行体系化的梳理,以产品化的方式推进业务迭代,保障商家经营体验。

1、3年及以上电商申诉运营/治理运营工作经验者优先; 2、逻辑清晰,善于梳理复杂的事情,识别关键问题并快速解决; 3、有较强的沟通协同能力,良好的项目管理和运营推进能力; 4、数据导向,合理决策,具备非常强的责任感。

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