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Open nowPosted 1201 days ago

内容生产与策略-飞书

ByteDance19,207 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now内容生产与策略-飞书ByteDance · Beijing, Chinese Mainland
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 1201 days ago

ByteDance median: 2 days open

The posting

1、配合飞书及飞书国际化产品发布节奏,策划、生产及落地产品操作指南、视频教程、最佳实践等各类型帮助内容,通过帮助内容降低用户对产品的使用门槛; 2、基于用户需求,制定面向不同用户、不同场景、多种层次的内容生产和运营策略,提升飞书用户的使用体验; 3、协同飞书及飞书国际化产品帮助中心、客服、销售等团队,提供优化客户支持场景的内容,并通过内容运营提升问题解决率和客户转化; 4、结合数据及用户反馈,分析并持续迭代内容资源,提升内容消费率与满意度; 5、基于内容实践,制定和更新内容标准,指导内容迭代和实践,不断提升内容质量。

1、本科及以上学历,具备内容生产、内容创作等相关的工作经验; 2、对内容生产有热情,具备优秀的文字功底、英语能力,有国际化教育或工作背景者优先; 3、对帮助内容有较深的理解和敏感性,有SaaS产品技术写作(Technical Writing)经验的优先; 4、重视数据和用户反馈,能够从数据中发现趋势或问题; 5、沟通协调能力强,自驱及强,能够快速分解、推进和落地项目。

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