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Open nowPosted 590 days ago

餐饮行业体验运营-抖音生活服务

ByteDance19,210 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now餐饮行业体验运营-抖音生活服务ByteDance · Shanghai, Chinese Mainland
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 590 days ago

ByteDance median: 2 days open

The posting

1、数据能力建设:基于平台的用户体验指标,通过体验场景、品类等多维度分析,探究体验问题分类分级、根本原因,规划和设计科学合理的用户体验指标体系; 2、规则策略建设:完善餐饮行业商家商品准入、发布规范、商家商品治理策略、用户体验解决方案、售后方案等,减少负反馈问题产生,改善用户体验; 3、产品能力与协同机制建设:建设并完善上述策略建设落地所需的产品能力、横向协同机制等; 4、AI工具使用:擅长使用主流的AI工具,懂得用智能化工具在实际工作中的提效应用。

1、本科及以上学历,3年以上相关运营、策略相关经验,具备平台治理、风险控制、用户体验经验,有生活服务、电商、外卖行业背景者优先; 2、具备较强的逻辑思维与结构化分析能力,可将复杂问题系统性拆解,从现象定位到根因,从问题分类分级到策略设计,形成闭环的解决框架,而非依赖经验直觉做判断; 3、熟悉平台治理与风控体系建设,有商家、商品准入规则、发布规范、治理策略、售后体验方案等规则策略从设计到落地的完整经验,通过规则与机制创新降低负反馈、改善用户体验; 4、较好的数据思维与指标建设能力,能够基于业务目标设计科学的用户体验指标体系,通过场景、品类、用户画像等多维度分析洞察问题本质,并以数据驱动策略迭代; 5、有从0到1或从1到N的产品能力与横向协同机制建设经验,能牵头跨部门项目,通过产品化、机制化手段推动策略落地并拿到可量化的业务结果; 6、熟练运用主流AI工具,并有实际落地案例,如能深度应用于数据分析、策略设计、内容生产、流程自动化等实际工作场景,有可量化的提效成果或创新实践,而非仅停留在了解和试用层面。

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