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Open nowPosted 190 days ago

小程序治理运营专家-TikTok

ByteDance19,208 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now小程序治理运营专家-TikTokByteDance · Beijing, Chinese Mainland
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 190 days ago

ByteDance median: 2 days open

The posting

1、小程序治理体系搭建与落地: 1)制定并迭代小程序治理规则、审核标准及操作流程,涵盖内容合规、功能规范、用户行为管理、安全防护等方面,确保治理工作有章可循; 2)搭建小程序审核机制,负责小程序上线前审核、日常巡检、违规排查,及时发现并处理违规内容、违规功能及异常行为,降低合规风险; 3)协同技术、法务、产品等部门,推动治理规则的技术落地,优化审核工具,提升治理效率;跟踪治理效果,持续优化治理体系; 2、小程序日常运营与优化: 1)负责小程序日常运营维护,包括内容更新、功能调试、用户反馈收集与处理,保障小程序正常运行,提升用户使用体验; 2)监控小程序核心数据(活跃度、留存率、转化率、违规率等),分析数据变化趋势,挖掘运营痛点,提出优化方案并落地执行; 3)推动小程序生态建设,联动入驻商户/开发者,开展合规培训、运营指导,规范其运营行为,提升生态整体质量; 3、违规处理与风险防控: 1)负责小程序违规行为的核实、判定与处理,包括警告、整改、下架、封禁等,建立违规台账,跟踪整改效果,形成闭环管理; 2)跟踪行业政策及平台规则变化,及时调整小程序治理策略,防范政策风险、合规风险及安全风险(如信息泄露、恶意攻击等); 3)处理用户关于小程序违规、功能异常的投诉与举报,及时响应并反馈,提升用户满意度与信任度; 4、跨部门协同与沟通: 1)协同产品部门,参与小程序功能规划与迭代,从治理与运营角度提出需求与建议,确保功能合规、易用; 2)配合技术部门,推动治理工具开发、系统优化,解决运营过程中的技术问题;协助法务部门,落实合规要求,规避法律风险; 3)与公司内部各业务线沟通协作,同步小程序治理规则与运营动态,保障各项工作有序推进。

1、本科及以上学历,计算机、互联网运营、工商管理、法律等相关专业优先; 2、3年以上治理运营、内容审核等相关工作经验,有小程序生态治理经验者优先;有国际化业务经验优先; 3、熟悉小程序主流平台的规则、审核标准及运营逻辑,具备较强的合规意识和风险判断能力; 4、具备良好的运营思维,能通过数据分析发现问题、解决问题,有较强的方案落地能力; 5、具备严谨细致的工作态度,责任心强,能高效完成日常巡检、审核、违规处理等重复性工作; 6、具备良好的沟通协调能力和问题解决能力,能高效对接跨部门工作,妥善处理用户投诉与举报。

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