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Open nowPosted 292 days ago

履约体验项目经理-TikTok Shop

ByteDance19,204 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now履约体验项目经理-TikTok ShopByteDance · Shanghai, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 292 days ago

ByteDance median: 2 days open

The posting

1、分析数据，识别关键改进领域，并将其转化为清晰、简洁且具有影响力的洞察，为业务战略和项目优先级排序提供信息； 2、整合来自不同来源的发现和洞察，确定关键客户问题，并与跨职能团队和关键利益相关者合作，收集需求，设计最佳解决方案，并协商项目时间表和资源； 3、制定并负责项目实施计划，确保识别所有相互依赖关系并按计划跟踪进度； 4、管理上市策略（GTM），成功推出新产品和政策，并跟踪上市后的影响； 5、作为履约体验方面的专家，就关键履约体验差距和优先级向合作团队提供反馈； 6、维护客户的最佳利益，并协调跨职能利益相关者，以推进旨在提高客户满意度和留存率的各项举措，支持体验团队开发内部数据洞察工具和知识库，以提升组织能力。

1、本科及以上学历，有电商平台策略运营经验优先，具备治理策略/体验策略/履约策略相关工作经验优先； 2、数据分析能力强，对数据和指标敏感，能发掘问题并抽象策略/解法，有效解决问题，具备数据分析、SQL或Python经验； 3、有良好的团队沟通协作能力，能够在高复杂项目中高效协同内外部团队，推动项目开展，具备在全球化工作环境中跨部门协作的经验和能力； 4、兼具商家和用户视角，理解商家痛点，有体系化解决方案建设能力； 5、能熟练使用英语作为工作语言； 6、具备在高风险、高增长环境中工作的经验，渴望学习，求知欲强。

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