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Open nowPosted 75 days ago

商家与创作者智能服务项目经理-TikTok Shop

ByteDance19,206 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now商家与创作者智能服务项目经理-TikTok ShopByteDance · Shanghai, Chinese Mainland
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 75 days ago

ByteDance median: 2 days open

The posting

1、定义智能代理(Agent)的服务边界,将商家与创作者的服务场景转化为可执行的技能契约(Skill契约),明确覆盖范围、执行权限与操作边界; 2、设计智能代理(Agent)能力依赖的工具层,与产品、研发团队共同定义完成业务动作所需的能力矩阵,而非仅提供信息查询服务; 3、划定自动化服务边界,与政策及区域服务负责人共同决策自动化场景范围、人工服务保留场景及转人工触发条件; 4、负责方案上线验证与跨市场规模化推广,通过实验推动上线并解读结果以判断推广条件,将已验证能力扩展至不同区域、业务模式及商家与创作者群体;同时持续优化服务质量,监控线上解决效果,对失败案例进行根因分析并转化为迭代改进需求; 5、负责自动化指标体系建设,拆解「广义自动化率」至各构成指标并设定目标,在全量推广前完成指标口径对齐。

1、本科及以上学历; 2、3年以上服务自动化、对话式AI或大模型应用落地经验,且至少完整负责过一个智能代理(Agent)/机器人能力从设计到上线的全流程; 3、对智能代理(Agent)运行机制有实操理解,包括工具调用(Tool calling)、反应式推理循环(ReAct循环)、上下文构造等核心逻辑;能准确判断检索与工具调用的适用边界,提示词设计为基础能力; 4、实验与技术协作能力:能读懂并质疑A/B实验结论,理解显著性检验、场景与大盘分母差异等核心逻辑;具备SQL或同等自助取数能力;能与研发团队对齐接口定义,包括工具语义、批量行为、失败与幂等处理规则; 5、具备较强的问题解决与变革管理能力,可在多市场、明确期限的环境中横向推动产品、算法、政策与区域服务团队达成目标; 6、具备流利的英语工作能力,拥有多区域市场协作经验。

加分项 1、有电商交易平台经验,或服务创作者/内容生态的经验者优先。

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