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Open nowPosted 294 days ago

VOC运营专家-抖音电商

ByteDance19,210 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen nowVOC运营专家-抖音电商ByteDance · Shanghai, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 294 days ago

ByteDance median: 2 days open

The posting

1、通过用户反馈完成问题复盘,深挖根因形成洞察并明确影响量级,提供有价值且可落地的产品/业务/流程等优化建议,并对重要体验问题有优先级判断; 2、能通过用户旅程图/对标调研/产品走查/社媒热点等,积极主动挖掘体验问题并形成报告与建议; 3、通过对策略和产品功能的前置评估,预防体验问题发生;通过体验专项驱动和管理,推动跨团队合作解决复杂问题; 4、建立用户反馈的关键指标体系并形成有效监控,通过VOC产品监控预警报出,推动问题流转解决,达成CPO和问题解决率等指标。

1、工作主动性强,沟通表达能力强,具有复杂项目跨部门的组织协同能力,结果导向; 2、对用户问题和数据敏感,具备良好的逻辑分析能力;有SQL代码能力优先; 3、“用户问题到我为止”的责任心,有担当精神。

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    The review screen in CV Rocket: how each CV was read, round by round.
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  4. Every reply, sorted

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
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