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Open nowPosted 66 days ago

Telesales Team Lead

cartrackasiacareerpage251 open roles

Where
Kuala Lumpur, Malaysia
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Your applicationOpen nowTelesales Team Leadcartrackasiacareerpage · Kuala Lumpur, Malaysia

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on cartrackasiacareerpage's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 66 days ago

The posting

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Key Responsibilities:

  • Lead, motivate, and manage a team of telesales agents to ensure optimal performance and achievement of sales targets.
  • Develop and implement telesales strategies to drive revenue, acquire new customers, and retain existing ones. Performance Monitoring: Monitor and analyze individual and team performance, providing regular feedback and guidance, and assisting in improving sales results.
  • Provide ongoing training, coaching, demonstration and mentoring to telesales agents to enhance their skills and product knowledge.
  • Oversee and, when necessary, participate in customer calls to ensure high-quality service and to resolve any escalated issues.
  • Set and review sales targets, ensuring the team meets or exceeds set goals for revenue, conversion rates, and other KPIs.
  • Continuously assess and improve telesales processes and workflows to enhance team productivity and sales results.

Key Requirements:

  • Minimum of 5 years in telesales, with at least 3-5 years in a team lead.
  • Strong leadership and team management skills.
  • Excellent communication and negotiation abilities.
  • In-depth understanding of telesales techniques and customer engagement.
  • Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
  • Highly motivated, goal-oriented, and driven.
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