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Open nowFirst seen 4 days ago

German Customer Support Specialist – Banking Sector

CBT31 open roles

Pay
€20,800 a year
Where
Valencia, Spain
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Your applicationOpen nowGerman Customer Support Specialist – Banking SectorCBT · Valencia, Spain

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

German Customer Support Specialist – Banking Sector

Valencia, Spain | International Banking Project | Career Growth Opportunity

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a global financial environment.

Why This Opportunity Stands Out

  • Prestigious international banking project
  • Permanent contract after 3 months
  • Competitive salary + annual bonus
  • Structured onboarding & paid training
  • Multicultural working environment
  • Multichannel customer support role
  • High quality of life in Valencia

Position Details

Role: German Customer Support Specialist – Banking Sector

Location: Valencia

Start Date: 18 May 2026

Contract Structure

  • Initial 3-month temporary contract
  • Permanent contract based on performance

Salary Package – Valencia

  • €20,800 gross/year€1,200 annual performance bonus

Your Responsibilities

You will be responsible for:

  • Assisting customers via phone, chat, and email
  • Managing banking inquiries and front desk support issues
  • Delivering clear and professional solutions
  • Ensuring high-quality customer experience
  • Resolving incidents efficiently and accurately
  • Supporting German-speaking banking clients

Training & Working Hours

Initial Training

Starts: 16/Sep

Available Shifts (Valencia)

Afternoon: 14:00 – 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:

  • Are native German speakers (mandatory)
  • Have Spanish level B2 or higher
  • Are strong communicators
  • Enjoy helping customers and solving problems
  • Can work in a fast-paced environment
  • Are available from 18/05/2026
  • Have previous customer support experience (a plus)

Recruitment Process

  • Record 2-minute video in German
  • Handwritten 175-word German text during interview
  • Final validation by German recruitment manager

Why Valencia?

Living in Valencia offers:

  • Relaxed Mediterranean lifestyle
  • Strong international community
  • Great work-life balance
  • Growing career opportunities in customer service

Apply Now

Start your international career in Valencia and join a high-impact banking support project.

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