Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

German Customer Support Specialist – Banking Sector

CBT31 open roles

Pay
€22,800 a year
Where
Madrid, Spain
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGerman Customer Support Specialist – Banking SectorCBT · Madrid, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CBT's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Madrid, Spain | International Banking Project | Career Growth Opportunity

Join the Teleservices company and become part of a high-performing international customer support team working for one of the most recognized names in the banking sector.

If you are a native German speaker with strong communication skills and a passion for helping customers through phone, chat, and email, this is your opportunity to build a stable long-term career in Madrid within a global financial environment.

Why This Opportunity Stands Out

  • International banking project with strong brand exposure
  • Permanent contract after only 3 months
  • Competitive salary + annual bonus
  • Paid training & structured onboarding program
  • Multicultural and international working environment
  • Multichannel support (phone, chat, email)
  • Access to shift rotation including night shifts

Position Details

Role: German Customer Support Specialist – Banking Sector

Location: Madrid

Start Date: 16/09

Contract Structure

  • 3-month temporary contract (initial phase)
  • Permanent contract based on performance

Salary Package – Madrid

  • €22,800 gross/year€1,200 annual performance bonus

Your Responsibilities

As part of the German banking support team, you will:

  • Support customers via phone, email, and chat
  • Handle banking-related inquiries and front desk incidents
  • Deliver fast, accurate, and customer-oriented solutions
  • Maintain high service quality standards
  • Ensure efficient resolution of customer issues
  • Provide professional support to German-speaking clients

Training & Working Hours

Initial Training

First 5 weeks:

  • 09:00 – 15:00 (initial schedule)
  • Gradual increase up to 35h/week

From Week 6 onwards:

  • Full-time: 39h/week

Available Shifts (Madrid Only)

  • Morning: 07:00 – 16:00 (8-hour shifts)

Candidate Profile

We are looking for candidates who:

  • Are native German speakers (mandatory)
  • Have Spanish level B2 or higher
  • Are confident in customer communication
  • Can multitask in a fast-paced environment
  • Have strong empathy and problem-solving skills
  • Have experience in customer service or banking (a plus, not required)

Recruitment Process

  • Record a 2-minute video introduction in German
  • 175-word handwritten German test
  • Final review by German banking recruitment manager

Why Madrid?

Living in Madrid means:

  • Fast-paced international career environment
  • Strong expat community
  • Excellent social and cultural life
  • Career growth in financial services

Apply Now

Take the next step in your international career and join a growing banking support team in Madrid.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CBT's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CBT's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CBT's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.