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Dental Receptionist II Sherman Oaks & Encino

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Your applicationOpen nowDental Receptionist II Sherman Oaks & EncinoCD
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. CD postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 10 hours ago

CD median: 1 days open

The posting

Receptionist II - Float between Sherman Oaks & Encino - Monday - Friday and 2 Saturdays a month Pay Range: $24–$27/hour

Patient Experience

  • Welcome patients, answer phones promptly and professionally, and support patient check-in and checkout.
  • Accurately collect and enter basic patient demographic and insurance information.

Treatment Planning

  • Present treatment plans, review estimated patient costs and financing options, and help patients schedule recommended treatment before leaving.
  • Review outstanding patient balances, collect amounts due, and support achievement of office collection goals.

Exception Reports and Other Insurance or Billing Tasks

  • Review and resolve front-office exception reports and follow identified issues through completion.
  • Any other tasks necessary

Fill Schedule

  • Confirm appointments and contact recall and unscheduled-treatment patients by phone, text, and email.
  • Collect payments, provide receipts, and ensure required forms and information are complete before patients leave.
  • Maintain all in office marketing supplies and materials
  • Monitor the daily schedule for openings, opportunities, and issues and proactively work to keep provider schedules full.

Daily Housekeeping

  • Maintain a clean, organized, and fully stocked front desk, waiting room, and patient restroom.
  • Check In / Check Out, Floors / Lights, Doors (throughout the office), Waiting Room, Restroom
  • Complete all housekeeping forms front and back and upload
  • Assist with mail, supplies, lab-case tracking
  • Enforce all HIPAA, OSHA, attendance, dress code, name-badge, and other Company policies and standards.

Leadership

  • Support at least 5 new patients reviews a day, give consultation cards, and help in office marketing
  • Support office events, recruiting referrals, and other front-office duties as assigned.
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