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Open nowPosted 17 hours ago

Operations Specialist I

Cross Country Healthcare18 open roles

Where
United States
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Your applicationOpen nowOperations Specialist ICross Country Healthcare · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Country Healthcare's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. Cross Country Healthcare postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 17 hours ago

Cross Country Healthcare median: 20 days open

The posting

BASIC PURPOSE: The Operation Specialist I is responsible for coordinating and managing all services requested by the school, placing the highest caliber of Education Professionals to our clients. These services include working as a liaison between schools and Cross Country Education field employees, fulfilling day-to-day requests as well as long-term services. May handle special assignments, in person and virtual orientations with employees and schools. Works with minimal supervision.

ESSENTIAL FUNCTIONS:

Offer assignments at client facilities to qualified field staff Provide first level support to both filed staff and clients Manage open orders and fill open shifts with qualified field staff Answer phones, text, and email correspondence between schools and Cross Country Education field staff and prioritize tasks as needed Foster and maintain excellent relationships between clients, field staff, and corporate team Data entry (orders, employee files, etc.) Contributes to quality control checks Other relevant duties as assigned by management

Must have the ability to perform the essential functions of the job with or without reasonable accommodatio

QUALIFICATIONS:

1 year of data entry 1 year of office experience 2+ year of customer service experience Strong Computer/Technological skills using Microsoft Office programs (i.e. Excel, Word, and PowerPoint) Strong problem solving and analytical skills. Ability to communicate effectively. Strong time management and organizational skills.

Preferred Qualifications:

2+ year office experience, or similar 3+ year of customer service experience Experience using Google Drive (i.e. Google Docs, Google Sheets, Google Forms)

Education:

High School or equivalent required. Some college preferred; or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

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