The posting
We are looking for a motivated L1 FMS Engineer to provide first-level IT support at the client location. The candidate will be responsible for troubleshooting hardware and software issues, supporting end users, and ensuring smooth IT operations.
The ideal candidate should have basic technical knowledge in computer hardware, networking, and peripheral devices, along with strong problem-solving and communication skills.
This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.
Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise
Responsibilities
- Troubleshoot desktop and laptop hardware issues
- Install and configure operating systems and drivers
- Provide basic hardware repair and replacement
- Configure and troubleshoot printers and scanners
- Provide onsite support to end users
- Resolve IT service tickets within defined SLA
- Perform system health checks and maintenance
Must Have
- Diploma in Hardware & Networking
- Diploma in Information Technology (IT)
- ITI – IT / ICTSM
- Experience - 6 Months – 1 Year
Nice to have
- Basic knowledge of computer hardware troubleshooting
- Basic LAN / network troubleshooting
- Printer installation and configuration
- Knowledge of ticketing systems
- Good communication and customer handling skills
- Ability to provide onsite technical support
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
Discover our products.
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What We Offer
Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more
Perks
A full-time position Attractive salary package.
Trainings
12 days / year, including 6 of your choice.
Sport Activity
Play any sport with colleagues, the bill is covered.
Eat & Drink
Fruit, coffee and snacks provided.



