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Open nowFirst seen 4 days ago

Subscription Administrator (AU - Car Rental Account)

DBOS11 open roles

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Your applicationOpen nowSubscription Administrator (AU - Car Rental Account)DBOS
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. DBOS postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

DBOS median: 1 days open

The posting

The Subscription Administrator is responsible for delivering high-quality administrative services to support the subscription department. This role focuses on managing subscription administration, customer enquiries, vehicle coordination, and payment-related follow-ups using car rental and subscription software systems.

Key Responsibilities

  • Manage and maintain customer subscriptions using car rental/subscription software.
  • Respond promptly and professionally to email enquiries regarding subscriptions, billing, and vehicles.
  • Monitor and follow up on overdue payments and vehicle returns.
  • Assist with repayment plan administration, including setup, tracking, and record keeping.
  • Coordinate vehicle servicing, maintenance, and repairs with internal teams and external suppliers.
  • Update system records, complete data entry, and ensure accuracy across platforms.
  • Liaise with internal departments such as Fleet, Finance, and Operations to resolve issues.
  • Provide general administrative support to the subscriptions team.
  • Perform other reasonable duties as directed to support business operations.

Skills & Attributes

  • Strong attention to detail with accurate administrative task management.
  • Excellent written and verbal communication skills.
  • Ability to manage competing priorities and meet deadlines.
  • Confident in using computer systems and business software.
  • Competent keyboard and MS Office skills (desirable).
  • Problem-solving mindset with a customer-focused approach.
  • Reliable, punctual, and professional.
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