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Director - Supplier Relations

Direct Travel5 open roles

Where
Mumbai, IND
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Your applicationOpen nowDirector - Supplier RelationsDirect Travel · Mumbai, IND
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  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 9 hours ago

The posting

Join Our Leadership Team as Director - Supplier Relations

Are you passionate about building strategic partnerships and driving business growth? We are looking for a dynamic Director - Supplier Relations to join our growing team.

In this leadership role, you will oversee key supplier relationships across air, hotel, and car categories, lead contract negotiations, drive commercial performance, and manage a high-performing team. Your expertise will help shape supplier strategy, optimize revenue opportunities, and deliver exceptional business results.

If you are a strategic thinker with strong leadership experience and a deep understanding of the travel supply chain, we'd love to connect with you.

Join us and make a meaningful impact with a global industry leader.

Key Responsibilities:

1. Supplier Relationship Management:

  • Acts as the primary point of contact internally and externally for supplier portfolio including all communication, contract negotiation and collaboration.
  • Creates business plan for the supplier portfolio including regular business reviews, risks and opportunities management and all activities to grow the relationship.
  • Develops and implements strategies to enhance supplier performance, foster mutual trust, and create a win-win environment.
  • Foster a collaborative, results-driven culture and provide guidance to staff in managing supplier relationships effectively.

2. Contract Negotiation and Compliance:

  • Leads negotiation of air supplier contracts to maximize revenue and to provide mutual value while managing expenses.
  • Monitor and enforce compliance with contract terms, ensuring that suppliers deliver the expected services at agreed-upon standards.
  • In collaboration with revenue management team, is responsible for financial modeling to ensure budget and yield objectives are achieved.
  • Review and amend contracts as necessary to ensure alignment with evolving business and market needs.
  • Monitoring and quality assurance for performance and payments.

3. Operational Efficiency and Performance Monitoring:

  • Monitor and evaluate supplier performance against agreed budget and key performance indicators (KPIs)
  • Collaborate with operational teams to resolve issues related to supplier performance, process and issue resolution.
  • Analyze data to identify opportunities for process improvements and optimization of air supplier revenue.

4. Strategic Planning and Supplier Development:

  • Develop and execute a comprehensive supplier strategy that supports business growth, operational goals and budget.
  • Identify and develop opportunities within existing supplier relationships to grow supplier revenue.
  • Work closely with internal departments to ensure alignment on supplier strategy execution and performance.

5. Budget and Cost Management:

  • Manage the budget for supplier portfolio, ensuring that revenue goals are achieved.
  • Track supplier revenue, performance and payments.
  • Ensure supplier payments are made on time and identify opportunities to improve cash flow.
  • Operational support for administration of marketing and travel funds, events and incentives.

6. Market Research and Industry Trends:

  • Stay informed of market trends, technological advancements, and regulatory changes in the air supply industry.
  • Leverage industry insights to proactively identify new suppliers, service offerings, and innovations that can enhance the companys air operations.

7. Team Leadership and Development:

  • Identify opportunities to develop efficiencies within the supplier relations team and other internal teams.
  • Mentor other supplier team members to enhance skills and foster best in class performance.

Qualifications:

  • 15+ years of experience in supplier management, procurement, or supply chain roles within the travel or logistics industries.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Proven experience in negotiating supplier contracts, managing complex supplier relationships, and ensuring contract compliance.
  • Strong understanding of air, car and hotel supply operations.
  • Exceptional communication, negotiation, and interpersonal skills, with the ability to interact effectively with both internal and external stakeholders.
  • Experience in managing budgets and achieving cost-saving initiatives.
  • Ability to work in a fast-paced, dynamic environment while managing multiple priorities and maintaining attention to detail.
  • Extensive experience working across the EMEA region, collaborating with diverse markets, and stakeholders to deliver consistent commercial outcomes.
  • Experience in content management.
  • Understanding of the changing distribution landscape within the industry and challenges that needs to be overcome.
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