The posting
Summary and Overview
- Senior Manager, Private Wealth & Family Office
- Guernsey
- Permanent
- Full Time
- Competitive Salary & Benefits
We are looking for an experienced Senior Manager, Private Wealth & Family Office to manage a portfolio of complex client relationships while leading a team to deliver high quality private wealth administration and governance services.
This role combines strong technical expertise, leadership capability and client relationship management. The successful candidate will support the Associate Director/Director in achieving business objectives through effective team leadership, client service excellence and operational efficiency.
A key focus of the role is ensuring the team operates in line with Group standards and local regulatory requirements, while identifying opportunities to strengthen and expand client relationships across jurisdictions and service lines.
The role may also include acting as a director on client entities or serving as a signatory/controlled function, demonstrating sound fiduciary responsibility and governance awareness.
Key Responsibilities
Client Relationship Management & Business Growth
- Manage a portfolio of complex client entities, ensuring high standards of service delivery, accuracy and responsiveness
- Build and maintain strong client relationships while identifying opportunities to expand services
- Support cross selling opportunities across jurisdictions and service lines
- Assist the Associate Director/Director in driving portfolio performance
- Participate in new business onboarding and client transitions
- Contribute to proposals, fee quotes and client presentations
- Act as a key point of contact for clients, intermediaries and professional advisors
Leadership & Culture
- Lead, motivate and develop a team of Managers, Assistant Managers and Associates
- Foster a culture of accountability, collaboration and continuous improvement
- Work closely with colleagues across jurisdictions and service lines to deliver a consistent client experience
- Support team development through coaching, mentoring and regular feedback
- Role model organisational values and promote an inclusive, supportive working environment
Operational Delivery & Governance
- Oversee day to day client administration, ensuring work meets legal, regulatory and internal standards
- Act as a director on client entities or hold signatory/controlled functions where required
- Review complex transactions, agreements and private wealth documentation
- Ensure risk management, AML/CFT and compliance policies are applied consistently
- Drive operational efficiency through process improvement, technology and standardisation
- Manage workflow, priorities and resources to ensure timely, high quality delivery
- Support audits, internal reviews and compliance checks, addressing findings where required
- Oversee the governance of new client onboarding, ensuring all acceptance processes meet internal policies, due diligence standards and regulatory requirements
What will you need to succeed in this role?
As to be expected, we are searching for someone who can bring a range of skills and experiences to enhance the team. As such, there are a few essential skills we are looking for:
Essential
- 6–8 years’ experience in trust, company or fiduciary administration
- Professional qualification (STEP, CGIUKI or equivalent) or working toward completion
- Experience supervising, mentoring or leading a team
- Strong understanding of fiduciary principles, company law and regulatory obligations
- Proven experience managing a portfolio of complex client structures
Desirable
- Experience working across multiple jurisdictions
- Exposure to private office or family governance services
- Familiarity with billing systems, trust administration software and document management tools
- Experience driving operational improvements or efficiency initiatives
Personal attributes which would be seen in the ideal applicant include;
- Commercial awareness with a focus on portfolio performance
- Highly organised with strong attention to detail
- Excellent client relationship and communication skills
- Professional, discreet and accountable
- Adaptable and resilient in a fast paced environment
- Strong leadership and mentoring capability
Equiom Group – Let’s Achieve More, Together
For over 45 years, Equiom has supported international businesses and private clients in achieving their ambitions and navigating complexity with confidence.
What sets us apart is how we work together. We value long term relationships, take a thoughtful, forward looking approach and focus on delivering solutions that truly make a difference.
Our people are at the heart of our success. We are proud of the collaborative and supportive culture we have built, where individuals are encouraged to share ideas, challenge thinking and grow professionally.
As we continue to evolve, we are investing in our future, embracing new opportunities and strengthening how we work across our global teams.
It is an exciting time to join Equiom. If you are motivated, curious and ready to contribute, you will find opportunities to develop your career and make a meaningful impact as part of our team.
Thinking of applying?
If this role sounds like a great fit, we’d love to hear from you. Even if you don’t meet every single requirement, we still encourage you to apply if you feel you can bring value to the role.
We know that great candidates don’t always tick every box, so if you’re enthusiastic, motivated and ready to make an impact, let’s start a conversation.
Everyone’s welcome at Equiom
At Equiom, we believe our strength comes from the diversity of our people. We’re proud to be an inclusive, global business where different perspectives, backgrounds and experiences are truly valued.
We welcome applications from individuals of all backgrounds. Whether your qualifications are gained locally or internationally, what matters most is your potential, your mindset and what you can bring to our team. Every application is considered fairly and on its own merit, in line with local employment and equality regulations.
