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Open nowPosted 39 hours ago

Technical Support Engineer

EURES job mobility portal376,369 open roles

Where
Flevoland, Netherlands
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Your applicationOpen nowTechnical Support EngineerEURES job mobility portal · Flevoland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 39 hours ago

EURES job mobility portal median: 3 days open

The posting

Werken bij Alfen Technical Support Engineer - EV Charging Almere EV Charging equipment MBO HBO 2-5 jaar ervaring Technical Support Engineer - EV Charging Almere EV Charging equipment Combineer jouw technische kennis met direct klantcontact. Als Technical Support Engineer bij Alfen help je installateurs, monteurs en servicepartners wereldwijd met het veilig installeren, configureren en repareren van onze slimme laadoplossingen. Wat ga je doen? Als Technical Support Engineer ben jij een belangrijk technisch aanspreekpunt voor installateurs en monteurs die wereldwijd met onze EV Charging-producten werken. De ene keer belt een Nederlandse installateur die tijdens een installatie tegen een technisch probleem aanloopt. Een volgend moment help je een internationale servicepartner met de juiste software-instellingen of analyseer je een hardware- of elektrotechnisch probleem. De vragen zijn divers en kunnen gaan over het veilig installeren van onze laadstations, software en configuratie, connectiviteit, firmware of elektrische en hardwarematige vraagstukken. Jij analyseert wat er aan de hand is, stelt de juiste vragen en bepaalt welke oplossing of vervolgstap nodig is. Sommige vragen los je direct op. Andere vragen vragen meer uitzoekwerk. In dat geval analyseer je bijvoorbeeld technische informatie of logbestanden, overleg je met een specialist en zorg je ervoor dat de klant of monteur daarna snel weer verder kan. Je ondersteunt onder andere bij: - technische vragen van installateurs, monteurs, klanten en collega's; - het veilig installeren en configureren van onze laadoplossingen; - firmware- en configuratievraagstukken; - elektrische en hardwarematige technische problemen; - remote troubleshooting en het stellen van diagnoses op afstand; - het registreren, analyseren en afhandelen van supporttickets; - het signaleren van terugkerende problemen en bijdragen aan structurele oplossingen. Wat vragen we van jou? Voor deze functie...

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  2. 25 readers review it

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