Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 26 hours agoWe saw it 51 min after it went up

Junior Customer Success Manager (FR, ES, IT)

fonio83 open roles

Pay
€50,000 – €55,000 a year
Where
Barcelona
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowJunior Customer Success Manager (FR, ES, IT)fonio · Barcelona

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on fonio's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.4% of postings close within 7 days. Measured by our own scanner across the market. fonio postings stay open a median of 13 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.4%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 26 hours ago

fonio median: 13 days open

The posting

ABOUT FONIO

We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love.

Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world’s first fully automated CRM.

11,000+ customers. >€15M ARR. ~30% monthly growth.

We live ownership. You’re responsible for your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio you’ll build alongside the smartest and most ambitious people around.

Join us now to be part of one of Europe’s most exciting growth stories!

YOUR ROLE

As Junior Customer Success Manager for Activation in DACH, you make sure every new German-speaking customer goes from “just signed” to “fonio picks up our calls every day”. You own the first weeks of the customer journey: setting up their AI assistant, testing and fine-tuning it, and getting it live on their phone line.

You’ll spend most of your time in onboarding calls with customers and inside the fonio platform. You learn how every feature works and figure out the best setup for each customer, whether that’s a dental practice in Munich, a law firm in Vienna or a car workshop in Zurich.

WHAT TO EXPECT

- Run onboarding calls with new DACH customers and set up their AI assistant together with them

- Translate each customer’s business into a working setup: prompt, knowledge base, call transfers, notifications and integrations

- Test and fine-tune assistants until they’re ready to go live, so customers don’t get stuck in “almost done”

- Help customers connect their phone system and get call forwarding running

- Follow up with customers who signed but aren’t active yet, and get them over the line

- Become a power user of the platform: learn how each feature works and which setup fits which use case

- Bring patterns and friction points from onboardings back to Product and CS to improve templates, guides and the product

- Hand activated customers over to Customer Success with a clean setup and clear notes

- Track your onboardings and activation results in HubSpot

WHO WE'RE LOOKING FOR

- 0–2 years of experience in a customer-facing role (onboarding, support, CS, sales, hospitality or customer service) or a strong graduate profile. Internships count.

- Native or C2 level in at least two of Spanish, Italian and French, and at least B2 in the third. Fluent English is required.

- Basic technical skills and real curiosity about how things work. You enjoy clicking through a platform until you understand it, and you’re not scared of webhooks, APIs or phone settings.

- You like solving puzzles: “How do I build this for this customer?” excites you

- First experience with no-code/automation tools (n8n, make.com http://make.com, Zapier), writing prompts for AI, or a technical study background is a plus

- You explain things simply and stay patient with non-technical customers, by phone or video

- Structured: you can run several onboardings in parallel, across three markets, without dropping anything

- Hands-on and quick to learn. You take initiative and don’t wait to be told what to do.

- German is a plus, but not required

WHAT WE OFFER

- €50,000–55,000

- You’ll learn AI and voice tech faster than anywhere else, with a real path into Customer Success, Solutions or Forward Deployment

- Lunch and dinner are on us. Every day.

- The fridge is always full: Red Bull, Mate, Cola, Almdudler and more

- Need a tool, course or book? It’s yours. No approval loops.

- Your setup, your choice: pick the gear you want to work with

- A product customers actually love: 4.5 stars on Trustpilot, Google and OMR. It mostly sells itself.

- Onsite in Barcelona with a team that’s here to do the best work of their careers

HIRING PROCESS

1. 20 min intro call

2. 30 min skill interview

3. 15 min with interview with our CCO

4. 20 min culture call with our Founders

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against fonio's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on fonio's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    fonio's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.