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Open nowPosted 506 days ago

Maitre o Jefe/a de sala

grupoelalto-173806747115 open roles

Where
Valencia, Spain
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Your applicationOpen nowMaitre o Jefe/a de salagrupoelalto-1738067471 · Valencia, Spain
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The clock on this job

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  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 506 days ago

The posting

Misión

El maitre es responsable de la coordinación del servicio de sala, liderando al equipo de camareros y asegurando que la atención al cliente sea excelente, fluida y alineada con los estándares del evento.

Funciones principales

  • Coordinar y supervisar el servicio de sala durante el evento
  • Organizar y dirigir al equipo de camareros
  • Planificar la distribución de mesas y el flujo del servicio
  • Garantizar una atención al cliente profesional, cercana y eficiente
  • Controlar los tiempos del servicio en coordinación con cocina
  • Resolver incidencias o peticiones de clientes durante el evento
  • Supervisar el montaje, limpieza y presentación de la sala
  • Asegurar el cumplimiento de los estándares de calidad y protocolo
  • Coordinarse con cocina, barra y logística para un servicio fluido

Perfil requerido

  • Experiencia previa como maître o responsable de sala
  • Habilidades de liderazgo y gestión de equipos
  • Excelentes habilidades de comunicación y trato con el cliente
  • Capacidad organizativa y de planificación
  • Capacidad para trabajar bajo presión
  • Orientación al detalle y a la excelencia
  • Disponibilidad horaria flexible, incluyendo fines de semana y festivos
  • Capacidad para formar a nuevas incorporaciones y promover la venta cruzada para subir el

ticket medio

  • Conocimientos básicos sobre vinos
  • Capacidad de adaptación a la agenda del centro de trabajo: de lunes a domingo por turnos rotativos

Qué valoramos

  • Experiencia en catering o eventos
  • Conocimiento de protocolo y servicio de sala
  • Capacidad para coordinar equipos en eventos de gran volumen
  • Actitud resolutiva y proactiva
  • Buena presencia y profesionalidad
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