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Open nowPosted yesterday

Manager Life & Pension Aruba

Guardian Group39 open roles

Where
Aruba
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Your applicationOpen nowManager Life & Pension ArubaGuardian Group · Aruba

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Guardian Group's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Guardian Group postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted yesterday

Guardian Group median: 13 days open

The posting

Job Description

Looking for your next career step in a meaningful, fast-paced environment?

Join a purpose-driven organization that’s committed to creating financial freedom for individuals and communities and be part of the team that makes it happen.

We’re looking for a:

Manager Life & Pension Aruba

As the Manager Life & Pension Aruba, you will be responsible for leading and developing the Life & Pensions department, ensuring operational excellence, regulatory compliance, customer satisfaction, and profitable business growth. The role plays a critical part in translating strategic objectives into operational execution while fostering a high-performing, customer-centric culture.

What will you do?

Leadership & People Development

  • Lead, coach, motivate, and develop a high performing team to achieve departmental objectives.
  • Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
  • Drive performance management, talent development, succession planning, workforce planning.

Operational Management

  • Oversee the day-to-day operations of the Life & Pension department, including underwriting support, policy administration, customer service, renewals, and claims processes.
  • Monitor departmental productivity, service levels, quality standards, and operational performance.
  • Ensure efficient utilization of resources and continuous optimization of workflows and processes.
  • Drive operational excellence and business continuity initiatives.

Business Performance & Strategy

  • Translate strategic objectives into actionable operational plans and measurable targets.
  • (double); see above.
  • Contribute to forecasting, budgeting, and business planning activities.
  • Provide management with periodic and ad hoc reports, insights, and recommendations to support decision-making through analysis of operational and performance metrics.

Product Development & Innovation

  • Identify market opportunities for the development and enhancement of Life and Pension products.
  • Collaborate with Sales, Marketing, Actuarial, and other stakeholders to bring new products and initiatives to market.
  • Support digital transformation and process improvement initiatives to enhance customer and employee experiences.

Customer & Relationship Management

  • Build and maintain strong relationships with clients, brokers, business partners, and key stakeholders.
  • Ensure timely and professional resolution of customer concerns, complaints, and escalations.
  • Champion a customer-centric mindset throughout the department.

Governance, Compliance & Risk

  • Ensure compliance with insurance regulations, company policies, and internal controls.
  • Partner closely with Legal, Risk, Compliance, Finance, and Audit functions.
  • Promote awareness and adherence to regulatory and compliance requirements across the department.
  • Support a robust risk management and governance framework.

What makes you the right fit?

Education & Experience

  • Bachelor’s degree in business administration, Finance, Insurance, Management, Economics, or a related field.
  • Minimum of 7 to 10 years of relevant experience within insurance, financial services, or a comparable environment. Experience in Life Insurance and Pensions is strongly preferred.
  • At least 5 years of people leadership experience.
  • Demonstrated experience leading operational teams and driving performance improvements.
  • Strong understanding of Life Insurance and Pension products.
  • Knowledge of insurance operations, customer service, claims, underwriting, and policy administration.
  • Understanding of budgeting, forecasting, and business performance management.
  • Working knowledge of regulatory and compliance requirements within the insurance sector.

Skills & Competencies

  • Proven leadership and coaching abilities.
  • Strategic thinking and business acumen.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Strong decision-making and organizational skills.
  • Ability to lead change and drive transformation initiatives.
  • Results-oriented with a focus on accountability and execution.
  • Customer-centric mindset.
  • Ability to manage multiple priorities in a fast-paced environment.

Technical Skills

  • Advanced proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
  • Experience with reporting and business intelligence tools is an advantage.
  • Ability to interpret and analyze operational and financial data.

Languages

  • Fluency in English and Dutch.
  • Proficiency in Papiamento and Spanish is considered a strong asset.

Are you the leader we are looking for? We are looking for a leader who combines strong business acumen with exceptional people leadership capabilities and a passion for delivering operational excellence and outstanding customer experiences.

Take the next step in your career and help shape the future of the Life & Pensions business in Aruba.

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