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Open nowPosted 6 hours agoWe saw it 89 min after it went up

Analista de Suporte Técnico N2 | Timbó

Gupy (Portal de Vagas)76,365 open roles

Where
Timbó, Santa Catarina, Brazil
Work mode
On site
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Your applicationOpen nowAnalista de Suporte Técnico N2 | TimbóGupy (Portal de Vagas) · Timbó, Santa Catarina, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 6 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

Quando nossos clientes precisam de suporte, você entra em ação! Nosso time atua remotamente na identificação e resolução de problemas técnicos, garantindo uma experiência cada vez melhor para nossos clientes. Buscamos um profissional proativo, técnico e comprometido, com experiência em configuração de equipamentos, redes e telecomunicações, e que goste de desafios e de encontrar soluções.Ficou interessado? Cadastre-se agora e venha fazer parte do nosso time! 🚀Esta e as demais vagas anunciadas estão disponíveis para PcD ♿Responsabilidades e atribuiçõesAtender clientes através dos canais de comunicação;Gerar e informar nº de protocolo de atendimento ao cliente;Identificar e buscar resolução da demanda;Fazer testes básicos com os clientes para diagnóstico de problemas;Buscar ajuda de Analistas Nível 3 quando precisar;Identificar e garantir o cumprimento do prazo SLA para cliente dedicados, interligação ou governo e encaminhar atendimentos para Analistas Nível 3;Encaminhar atendimento para o setor de Manutenção quando identificar problemas físicos que não possam ser resolvidos remotamente;Buscar a resolução no 1º contato do cliente. Caso não seja possível, encaminhar à área responsável;Respeitar prazos e regras estipulados pela empresa ou legislação.Requisitos e qualificaçõesHabilidades:Raciocínio lógico.Boa interpretação de texto.Experiência com atendimento.Boa comunicação, organização e responsabilidade.Formação:Ensino Superior Completo ou em andamento.Informações adicionaisHorário de trabalho durante período de treinamento (aproximadamente 30 dias): Segunda à sexta-feira das 08h00 às 12h00 e das 13h12 às 18h00 Horário de trabalho: Segunda à sexta-feira: 07h00 às 12h00 e das 13h00 às 16h00 e Sábados das 08h às 12h Oportunidade para trabalhar presencialmente, na cidade de Timbó

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    The review screen in CV Rocket: how each CV was read, round by round.

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