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Open nowPosted 8 days ago

Recepcionista - Hesperia Presidente

hesperiaworld75 open roles

Where
Barcelona, Spain
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Your applicationOpen nowRecepcionista - Hesperia Presidentehesperiaworld · Barcelona, Spain
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The clock on this job

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Share of postings closed within
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  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 8 days ago

The posting

¡TE ESTAMOS BUSCANDO!

En Hesperia World, transformamos la forma de vivir la hospitalidad. Somos un grupo líder en el sector hotelero con presencia nacional e internacional, gestionando experiencias únicas en hoteles urbanos, vacacionales y resorts. Si buscas un entorno donde la innovación, la excelencia y el talento son protagonistas, este es tu lugar. Únete a nosotros y forma parte de una compañía en constante evolución. Buscamos un/a RECEPCIONISTA para nuestro HOTEL HESPERIA PRESIDENTE ubicado en el centro de Barcelona.

¿Qué harás en tu día a día? • Gestionar la estancia del cliente desde el check in hasta su check out. • Identificar y dar la bienvenida a todos los huéspedes y visitas del hotel • Reconocer a los clientes repetitivos • Preasignación de habitaciones • Atender todos los requerimientos de los huéspedes antes, durante y después de su estancia en el hotel • Manejar la caja de recepción (cobro de clientes, cambios de divisas, etc.) • Atender a las llamadas telefónicas, faxes y e-mail cogiendo reservas de habitaciones, restaurante y de servicios internos cuando sea necesario • Promoción de todos los servicios del hotel • Ofrecer información de los servicios del hotel e información turística de la ciudad

• Atender quejas y sugerencias de los clientes y remitirlas a su superior en el caso de no poder solventarlas • Facturación y cuadre diario de la caja y demás servicios ofrecidos en la recepción ¿Qué necesitas para el puesto?

· Nivel de inglés medio, valorable otros idiomas.

· Formación Grado medio.

· Experiencia mínima de un año en el desempeño de funciones similares

· Se valorará conocimientos en Opera.

· Orientación al cliente, entusiasmo e iniciativa.

¿Qué ofrecemos? • Incorporación inmediata • Formación continua y oportunidad de crecimiento • Contrato temporal • Jornada de 40 horas semanales, de lunes domingo, con los correspondientes descansos establecidos • Turno de noche ocasional • Buen ambiente de trabajo • Salario según convenio • Descuento en productos de la compañía

¡Te esperamos!

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