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Open nowPosted 4 days ago

Quality Assurance Specialist

Hilton Grand Vacations1,099 open roles

Pay
$29 – $32 an hour
Where
Park City, UT, United States
Work mode
On site
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Your applicationOpen nowQuality Assurance SpecialistHilton Grand Vacations · Park City, UT, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hilton Grand Vacations's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Hilton Grand Vacations postings stay open a median of 14 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 4 days ago

Hilton Grand Vacations median: 14 days open

The posting

Job Description

HGV now offers first day Benefits to our new employees!

We are seeking a polished and motivated individual who wants to play a key role in the final stage of the sales process. As a Quality Assurance Specialist, you will serve as the primary liaison between our customers and the contractual aspects of their new purchase, guiding them through the closing process, and ensuring a seamless ownership experience. If you have strong customer service skills, exceptional attention to detail, and administrative experience, this could be an excellent opportunity to join our team and make a meaningful impact! Pay Range: $29 - $32 per hour depending upon experience.

Why You'll Like it Here:

  • Start Day One Strong – Medical, dental, and vision coverage from your first day
  • PTO That Fits Your Lifestyle – Travel, recharge, or just relax
  • Travel Like an Insider – Stay at Hilton properties starting at $40/night + dining discounts
  • Get Paid Your Way – Early access to your paycheck with DailyPay
  • Plan for Your Future – Automatic enrollment in our retirement savings plan
  • Room to Grow – Real career advancement opportunities within the company

Responsibilities

What You'll Do:

  • Ensure new owners comprehend their paperwork and contracts, guiding them through the reservation process and addressing any concerns to improve their confidence in their purchase.
  • Take ownership of post-sale follow-up, minimizing cancellations and ensuring a smooth transition for new owners
  • Collaborate closely with the Sales and Hospitality teams to uphold outstanding customer service standards.
  • Offer technical support and advice to owners regarding product features and associated services.

Qualifications

What You'll Bring:

  • 1 or more years of customer service experience
  • Active Utah Notary Public Commission or ability to obtain one within 90 days of employment
  • Active Utah Real Estate License or ability to obtain one within 90 days of employment
  • High School Diploma/GED
  • Ability to work flexible schedules to include mornings, evenings, weekends and holidays
  • Strong ability to efficiently resolve complex customer service issues

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • More than 1 year of experience in notarizing contract documents
  • BA/BS/Bachelor's Degree
  • 2+ years of Supervisory experience
  • Active Utah Real Estate License and/or active Notary Public Commission

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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