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Open nowPosted 19 days ago

Customer Service Assistant / Supervisor, Clinicial Division

HKBU e-Recruitment System171 open roles

Where
Hong Kong, China
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Your applicationOpen nowCustomer Service Assistant / Supervisor, Clinicial DivisionHKBU e-Recruitment System · Hong Kong, China

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HKBU e-Recruitment System's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. HKBU e-Recruitment System postings stay open a median of 24 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 19 days ago

HKBU e-Recruitment System median: 24 days open

The posting

Job Description

中醫藥學院

臨床部

客戶服務主管 / 客戶服務助理 (中醫藥診所) (26270260)

職責：

接聽客戶有關診所預約及查詢的來電，及其他診所工作如登記、接待、輸入處方、收費、處理病人記錄、輔助協調見習學員、協助處理診所內部一般事務及文書工作等。

客戶服務主管需同時協助部門督導客戶服務助理的日常工作、持續提升診所顧客服務質素及參與培訓工作等。

職位要求:

客戶服務主管：須完成中學課程，如有專上學歷者更佳；另需具有最少三年中、西醫藥診所或其他接待及顧客服務工作或管理經驗，具良好溝通技巧，操流利粵語、普通話及英語，熟識電腦操作。曾接受護理或中藥培訓更佳。

客戶服務助理：須完成中學課程，及具有最少一年中、西醫藥診所或其他接待及顧客服務工作經驗，具良好溝通技巧，操流利粵語及普通話，懂簡單英語，熟識電腦操作。曾接受護理或中藥培訓更佳。

工作時間及地點：週一至週六工作五天，每星期輪休日不固定，由臨床部安排。地點為臨床部轄下各中醫藥診所，按工作需要而定。

首合約為期一年。約滿後，經雙方同意及校方撥款情況許可下，可考慮繼續聘任。

薪酬將按資歷及有關工作經驗而定。

申請程序：

申請人可透過香港浸會大學網上求職系統遞交申請。如遞交申請日期後8星期內未獲面試通知則作落選論。有關大學「收集個人資料聲明」的資料可瀏覽https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy。大學保留權利取消招聘以上所刊登的職位，而聘用條款會按聘用時之情況而定。

甄選程序將一直進行直至有合適人選為止。

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