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Open nowPosted 14 days ago

Systems Analyst (Infrastructure Engineer), School of Continuing Education

HKBU e-Recruitment System171 open roles

Where
Hong Kong, China
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Your applicationOpen nowSystems Analyst (Infrastructure Engineer), School of Continuing EducationHKBU e-Recruitment System · Hong Kong, China

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HKBU e-Recruitment System's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. HKBU e-Recruitment System postings stay open a median of 24 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 14 days ago

HKBU e-Recruitment System median: 24 days open

The posting

Job Description

SCHOOL OF CONTINUING EDUCATION

The School of Continuing Education (SCE), one of the seven Faculties/Schools of Hong Kong Baptist University (HKBU) and a major provider of continuing and professional education in Hong Kong, offers a wide range of full-time and part-time programmes at the post-secondary, undergraduate and postgraduate levels for young learners and working adults. SCE also offers in-house training and short courses to meet the community needs and market demands. Operating on a self-financed basis, SCE including its College of International Education currently employ about 400 full-time staff and 550 part-time instructors. SCE is inviting applications for the following position:

SCE is at an advanced stage of progressing towards its registration as a post-secondary college under the applicable law, with completion expected to be within a year. This transformation aims to enhance the internationalisation and diversification of higher education through distinctive, professional programmes that address societal manpower needs. As part of this exciting institutional evolution, successful candidates may be offered the opportunity to transition to the new post-secondary college (upon its successful registration) under a long-term development plan.

SCE is inviting applications for the following position:

Systems Analyst (Infrastructure Engineer) (Ref. No.: 26270287)

The appointee is expected to perform the following duties:

We are building a high-performing IT infrastructure and operations team to support the School's ongoing digital transformation and future growth. We are seeking a motivated and technically capable professional who is passionate about modern IT infrastructure, cloud technologies, cybersecurity, and delivering reliable technology services that enable business success.

This role offers an opportunity to become a core member of the IT infrastructure team, reporting to Information Technical Manager, working closely with users, application team, vendors, and technology partners to maintain and enhance the School's Microsoft ecosystem, network environment, and security posture. The successful candidate will play an important role in supporting day-to-day IT operations, administering Microsoft 365 and hybrid identity platforms, managing network and server infrastructure, and contributing to infrastructure modernization initiatives that support the School's evolving digital landscape.

Key Responsibilities:

  • Core Infrastructure Management: Support deployment, configuration, and maintenance of Microsoft infrastructure including Windows Server, AD DS, Entra ID, Group Policy, and Intune.
  • M365 Administration: Manage daily operations of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive, ensuring service health, configuration accuracy, and policy compliance.
  • Routine Server Operation: Conduct daily health checks, including reviewing logs, backups, disk usage, and service status. Perform housekeeping tasks, monitor server room equipment (power, cooling, cabling), and report abnormalities to ensure availability and proper functioning.
  • Managing Network infrastructure: Deploy and maintain network infrastructure, including routers, switches, firewalls, and other network devices to ensure optimal performance and security.
  • Performance Monitoring: Monitor system and network performance, identify and resolve issues to minimize downtime and maintain service availability.
  • Updates and Maintenance: Participate in system and network updates and maintenance activities, including patch management and routine system upgrades.
  • IT projects support: Assist with documentation, testing, and deployment activities. Contribute to initiatives such as SSO integration and system improvements.
  • Perform ad hoc assignments and responsibilities requested by supervisor.

Required skills and experience:

  • Bachelor’s degree in Computer Science or related discipline (or equivalent experience).
  • At least 5 years of hands-on working experience in supporting Microsoft Active Directory, Microsoft 365, Entra ID, DNS, GPOs, Exchange & SharePoint Online, MS Teams, Intune, Cloud infrastructure (Azure or AWS).
  • Solid experience in managing enterprise network environment, including switches, routers, firewalls, and wireless infrastructure.
  • Solid understanding of cybersecurity technologies and best practices, including Microsoft Defender, EDR, SIEM, vulnerability management, and endpoint protection.
  • Proven troubleshooting and problem-solving skills with the ability to independently manage incidents and deliver end-to-end solutions.
  • Excellent analytical and problem-solving skills, with the ability to identify and address complex system issues; and
  • Possess solid written and verbal communication skills to both technical and non-technical audiences, and strong commitment-to-task. Proficiency in both English and Chinese is required.
  • Professional certifications are highly desirable, including: Microsoft, public cloud (Azure/AWS), VMware, ITIL; CISSP is a plus.
  • Candidates with more extensive experience may be considered for the position of Assistant Information Technology Manager (Infrastructure).

Shortlisted candidates will be invited to sit for a written test.

Subject to the decision of SCE and the new post-secondary college and other factors which may include (but are not limited to) availability of funding and performance, an offer of appointment may be made by the new post-secondary college (upon its successful registration) following the end of the fixed term contract.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of applications may consider their applications unsuccessful. Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.

HKBU reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions then applicable at the time of offer.

Review of applications is ongoing until the position is filled.

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