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Open nowPosted 6 hours ago

IT Manager | Hospitality | Kuwait

Hudson Manpower141 open roles

Where
Kuwait City, Al Farwānīyah, Kuwait
Work mode
On site
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Your applicationOpen nowIT Manager | Hospitality | KuwaitHudson Manpower · Kuwait City, Al Farwānīyah, Kuwait

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Hudson Manpower postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 6 hours ago

Hudson Manpower median: 6 days open

The posting

We are looking for Candidates who has comprehensive, hands-on experience with Microsoft Dynamics 365 and the ability to design, develop, and implement software programs and IT projects from scratch.

Key Responsibilities:

  • Manage IT systems, networks, and infrastructure to ensure high availability, security, and performance.
  • Develop IT strategies, policies, and procedures that support business growth.
  • Lead and develop the IT team, manage the IT budget, and oversee system upgrades, migrations, and implementation projects.
  • Collaborate with department heads, including Operations, Supply Chain, Finance, and Human Resources, to understand business needs and translate them into functional requirements aligned with the Dynamics 365 implementation roadmap.
  • Conduct workshops and observation sessions to gather detailed requirements based on approved processes and procedures.
  • Perform fit-to-standard and fit-gap analyses against Dynamics 365’s standard capabilities.
  • Recommend and implement improvements to business workflows and the use of Dynamics 365 functionalities.
  • Configure Dynamics 365 applications, including Customer Engagement (CE), Finance and Operations (F&O), and related modules.
  • Customize and publish workflows, business processes, forms, and configurations according to business needs.
  • Maintain daily updates to the Requirements Traceability Matrix (RTM), including data mapping, implementation progress, and Azure DevOps work items, in coordination with department heads and the Senior Business Application Engineer.
  • Coordinate with technical consultants, developers, and testers to meet project milestones and deadlines.
  • Facilitate User Acceptance Testing (UAT) with internal stakeholders.
  • Develop training materials and knowledge base articles, conduct training, and provide ongoing support and knowledge transfer.
  • Serve as the main link between business departments and technical teams to ensure requirements are understood and implemented effectively.
  • Build software programs and IT projects from scratch, covering requirements gathering, design, development, testing, deployment, and ongoing support.
  • Implement security measures and ensure compliance with applicable requirements and industry standards.

Required Qualifications and Experience:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 5–7 years of experience in IT management or a similar role.
  • Comprehensive experience in Dynamics 365 implementation, configuration, customization, integration, and support.
  • Proven experience developing software solutions and delivering IT projects from scratch.
  • Strong knowledge of network management, systems administration, and IT security.
  • Strong project management skills, with experience managing multiple projects simultaneously.
  • Proven leadership, analytical, problem-solving, and conflict resolution skills.
  • Excellent communication and stakeholder management skills.
  • Ability to work effectively in a fast-paced environment.

Preferred Qualifications:

  • Master’s degree in a relevant field.
  • Certifications such as ITIL, PMP, CISSP, CISM, or relevant Microsoft, AWS, Cisco, or VMware certifications.
  • Experience with cloud platforms such as Azure, AWS, or Google Cloud.
  • Experience managing ERP systems, CRM platforms, and Microsoft Dynamics 365.
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