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Open nowFirst seen 2 days ago

Key Account Manager

Hyred16 open roles

Where
Kuala Lumpur, Malaysia
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Your applicationOpen nowKey Account ManagerHyred · Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hyred's own form.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

About the Role

We are looking for an experienced Account Manager for a client in the marketing industry to manage client relationships, oversee campaign and project delivery, and support the growth of existing accounts.

This role requires someone who is commercially minded, highly organised and comfortable working across multiple stakeholders. You will act as a key point of contact for clients, coordinate closely with internal teams, and ensure projects are delivered in line with agreed objectives, timelines and expectations.

Key Responsibilities

Client Relationship Management

  • Build and maintain strong relationships with clients, acting as a key point of contact across ongoing projects.
  • Develop a clear understanding of client objectives, requirements and priorities.
  • Maintain regular communication with stakeholders to ensure alignment throughout the project lifecycle.
  • Manage client expectations and address issues in a timely and professional manner.

Project & Campaign Management

  • Manage projects from initial brief and concept development through to execution and delivery.
  • Coordinate with internal creative, operations and marketing teams to ensure smooth project delivery.
  • Track timelines, deliverables and project requirements across multiple concurrent accounts.
  • Identify potential risks or delays early and work with relevant stakeholders to resolve them.

Account Growth

  • Identify opportunities to expand existing client relationships through additional projects or services.
  • Support account planning and contribute towards revenue and growth targets.
  • Develop a strong understanding of client needs to identify relevant commercial opportunities.

Market & Creative Input

  • Stay informed on relevant market, consumer and marketing trends.
  • Contribute ideas and recommendations that may improve campaign effectiveness or client outcomes.
  • Maintain awareness of competitor activity and broader market developments.

Reporting & Administration

  • Prepare project updates, performance reports and post-project summaries where required.
  • Maintain accurate records of client activity, project details, feedback and opportunities within the CRM system.
  • Support internal forecasting and account planning through timely and accurate reporting.

Requirements

  • 3–5 years of experience in account management, client servicing or project management.
  • Experience in a client-facing, agency or project-based environment would be advantageous.
  • Bachelor's degree in Marketing, Business Administration or a related discipline preferred.
  • Strong communication, presentation and stakeholder-management skills.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong problem-solving skills and a practical, solutions-oriented approach.
  • Commercial awareness with the ability to identify growth opportunities within existing accounts.
  • Good creative judgement and attention to detail.
  • Comfortable working cross-functionally with different internal teams.
  • Proficiency in CRM systems and Microsoft Office.
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