Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Customer Relationship Executive

iaceiz.fa.ocs.oraclecloud.com/CX_11,920 open roles

Where
Chennai, Tamil Nadu, India
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Relationship Executiveiaceiz.fa.ocs.oraclecloud.com/CX_1 · Chennai, Tamil Nadu, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on iaceiz.fa.ocs.oraclecloud.com/CX_1's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. iaceiz.fa.ocs.oraclecloud.com/CX_1 postings stay open a median of 3 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted today

iaceiz.fa.ocs.oraclecloud.com/CX_1 median: 3 days open

The posting

Job Description

The Customer Relationship Executive (CRE) will be the primary point of contact for our domestic BFSI clients, handling inbound communications, troubleshooting issues, and delivering accurate information about our products and services. Working within the CLM Domestic BFSI | Manpower - Back office department, the CRE will play a pivotal role in maintaining strong client relationships, ensuring compliance, and contributing to overall customer satisfaction and operational efficiency.

Responsibilities

  • Serve as the first point of contact for inbound calls, emails, and chat inquiries from BFSI customers.
  • Address customer questions, troubleshoot issues, and provide clear information on products and services.
  • Maintain accurate and up‑to‑date records of interactions in the CRM system.
  • Escalate complex or unresolved cases to the appropriate specialist or department promptly.
  • Follow up on open tickets to ensure timely resolution and closure.
  • Achieve and exceed defined service level agreements (SLAs) and quality metrics.
  • Contribute to the development and updating of the knowledge base and standard operating procedures.
  • Collaborate with back‑office teams to ensure seamless service delivery and issue resolution.
  • Conduct periodic customer satisfaction surveys and report insights to management.
  • Adhere to all compliance, data security, and regulatory standards applicable to the BFSI sector.

Qualifications

  • Minimum 1–2 years of experience in customer service or call center environments, preferably within BFSI.
  • Excellent verbal and written communication skills in English.
  • Strong problem‑solving abilities and active listening skills.
  • Ability to handle high call volumes and multitask effectively.
  • Familiarity with CRM tools and ticketing systems.
  • Basic understanding of banking, financial services, or insurance processes.
  • Proficiency in Microsoft Office applications (Word, Excel).
  • High school diploma required; bachelor's degree preferred.
  • Willingness to work shift rotations, including evenings and weekends.
  • Demonstrated commitment to delivering high levels of customer satisfaction and compliance.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against iaceiz.fa.ocs.oraclecloud.com/CX_1's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on iaceiz.fa.ocs.oraclecloud.com/CX_1's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    iaceiz.fa.ocs.oraclecloud.com/CX_1's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.