Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 days ago

Loan Consultant

IContactbpo25 open roles

Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowLoan ConsultantIContactbpo

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on IContactbpo's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

The posting

Role Summary

We are seeking a motivated and customer-focused Loan Consultant to join our team. The successful candidate will play a key role in supporting the loan application and underwriting process by engaging with customers to obtain, verify, and follow up on all required information and supporting documentation.

The Loan Consultant is responsible for ensuring loan applications are accurately completed, processed within agreed Service Level Agreements (SLAs), and progressed efficiently while minimising delays and application drop-offs. This role requires excellent customer service skills, strong attention to detail, and the ability to achieve productivity and conversion targets while ensuring compliance with company policies and regulatory requirements.

Key Responsibilities

  • Manage assigned customer leads within agreed service level agreements (SLAs) and ensure timely follow-up.
  • Engage with customers to obtain, verify, and accurately capture all required application information and supporting documentation.
  • Guide applicants through the loan application process, providing professional assistance and resolving queries to deliver a positive customer experience.
  • Submit complete and accurate loan applications for underwriting while minimising delays and application drop-offs.
  • Meet daily, weekly, and monthly productivity, conversion, and approval targets.
  • Maintain accurate records of all customer interactions and application progress within the CRM system.
  • Adhere to company policies, quality assurance standards, and all applicable data protection and regulatory requirements.
  • Contribute to operational efficiency and business growth by delivering high-quality customer service and maximising successful loan approvals

Minimum Requirements

  • Grade 12 (Matric).
  • Minimum of 1–2 years' experience in a call centre, financial services, lending, or sales environment.
  • Previous experience in loan origination, credit applications, underwriting support, or financial services will be advantageous.
  • Experience working with CRM or loan management systems is preferred.
  • Computer literate with proficiency in Microsoft Office.
  • Ability to work night shif.

Skills & Competencies

  • Excellent verbal and written communication skills.
  • Strong customer service and relationship-building abilities.
  • Excellent sales, negotiation, and persuasion skills.
  • Strong attention to detail and accuracy.
  • Ability to work in a fast-paced, target-driven environment.
  • Effective time management and organisational skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple applications simultaneously.
  • High level of professionalism and integrity.
  • Strong administrative and data capturing skills.
  • Resilient, self-motivated, and results-oriented.
  • Ability to maintain confidentiality and comply with regulatory requirements.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against IContactbpo's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on IContactbpo's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    IContactbpo's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.